Objective - The objective of this study is to determine the process that takes place in the employment of financial technology in the financial services industry. It is of utmost important that FinTech firms and commercial banks understand the predictors that can influence their consumers'...

Indian banking sector act as a backbone of the Indian economy. Most of the banks are offering contemporary services to its customers. Every bank is trying to maximize its profit by offering superior online services. An empirical study has been conducted to check the perception and satisfaction...