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experiential consumption of mobile phones and how mobile marketing (m-marketing) can potentially enhance these value perceptions … identified two profiles of perceived value of m-marketing: one emerging from the shared opinions of the Mobile Pragmatists and … consumers can be segmented based on their contextualised perceived value of consuming mobile phones and how the potential for m-marketing …
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This study examines Customer Perceptions of services rendered by Pick 'n Pay Waterfront employees. The main objectives of this study include the following: To define customer services within a supermarket environment; To determine how Pick n Pay (PnP) employee achieve customer satisfaction...
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This paper presents some significant empirical findings about the role of switching cost and alternative attractiveness in developing the long-term relationship between the client and the service-provider in personal financial planning services. Considering switching costs and alternative...
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