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Attitudes, perceptions, and responses of purchasers versus subscribers-only for daily deals on hospitality products
Ong, Beng Soo - In: Journal of hospitality marketing & management 24 (2015) 1/2, pp. 180-201
Persistent link: https://www.econbiz.de/10010526367
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Antecedents of customer loyalty in the retailing sector : the impact of switching costs
Stan, Valentina - In: The journal of applied business research 31 (2015) 2, pp. 371-382
Persistent link: https://www.econbiz.de/10010526775
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Relationship characteristics and cash flow variability : implications for satisfaction, loyalty, and customer portfolio management
Tarasi, Crina O.; Bolton, Ruth N.; Gustafsson, Anders; … - In: Journal of service research : JSR 16 (2013) 2, pp. 121-137
Persistent link: https://www.econbiz.de/10009774895
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Acta non verba? : the role of customer participation and word of mouth in the relationship between service firms' customer satisfaction and sales performance
Eisingerich, Andreas B; Auh, Seigyoung; Merlo, Omar - In: Journal of service research : JSR 17 (2014) 1, pp. 40-53
Persistent link: https://www.econbiz.de/10010356889
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Do farmers' market and specialty food store customers differ in the effects of perceived utilitarian and hedonic shopping values?
Wang, Edward Shih-tse - In: Journal of marketing channels : ... distribution … 21 (2014) 2, pp. 77-86
Persistent link: https://www.econbiz.de/10010362481
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Exploring the impact of brand equity and customer satisfaction on customer loyalty
Kaur, Gurjeet; Mahajan, Neetu - In: Metamorphosis : a journal of management research 10 (2011) 2, pp. 27-47
Persistent link: https://www.econbiz.de/10010226941
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Determinants of m-shopping quality on customer satisfaction and purchase intentions : the IS success model perspective
Chen, Lisa Y. - In: World review of entrepreneurship, management and … 9 (2013) 4, pp. 543-558
Persistent link: https://www.econbiz.de/10010230098
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A study on awareness level on industrial lubricants with reference to Pentagon lubicants , Chennai
Aveline S.; Kishore; Prabhu, C. - In: International journal of applied business and economic … 12 (2014) 2, pp. 353-360
Persistent link: https://www.econbiz.de/10010374127
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The impact of consumption emotions of standby customers on customer satisfaction : an empirical analysis from Chinese customers
Zhang, Bin; Xie, Qinghong; Fu, Xiaorong; Yang, Xiaomin - In: International journal of internet and enterprise … 8 (2012/13) 2, pp. 146-165
Persistent link: https://www.econbiz.de/10010205077
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Role of trust and customer loyalty in reducing perceived security risk in internet banking
Mann, Bikram Jit Singh; Sahni, Sunpreet Kaur - In: International journal of electronic business 10 (2013) 4, pp. 331-354
Persistent link: https://www.econbiz.de/10009790705