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Antecedents of airline passenger loyalty : low-cost versus traditional airlines
Forgas, Santiago; Moliner, Miguel A.; Sánchez, Javier; … - In: Journal of air transport management 16 (2010) 4, pp. 229-233
Persistent link: https://www.econbiz.de/10003970679
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An analysis of greenways from an economic perspective
Palau i Saumell, Ramon; Forgas, Santiago; Blasco, Daniel; … - In: Tourism planning & development 9 (2012) 1, pp. 15-24
Persistent link: https://www.econbiz.de/10009510829
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La formación de la lealtad de un cliente de una compañía aérea : diferencias entre aerolíneas tradicionales y de bajo coste
Forgas, Santiago; Moliner, Miguel A.; Salinas Sánchez, … - In: Cuadernos de economía y dirección de la empresa : CEDE 14 (2011) 3, pp. 162-172
Persistent link: https://www.econbiz.de/10009489789
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Online drivers and offline influences related to loyalty to airline websites
Forgas, Santiago; Palau, Ramon; Sánchez, Javier; … - In: Journal of Air Transport Management 18 (2012) 1, pp. 43-46
This paper explores users loyalty to airlines’ websites, by examining differences among users belonging to the Y, X and baby boomer generations. The results indicate that to obtain users loyalty to a company’s site, it is necessary to first, affective e-loyalty, through e-trust,...
Persistent link: https://www.econbiz.de/10011162693
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Examining how country image influences destination image in a behavioral intentions model : the cases of Lloret de Mar (Spain) and Cancun (Mexico)
Palau i Saumell, Ramon; Coll, Santiago Forgas; … - In: Journal of travel and tourism marketing 33 (2016) 7/9, pp. 949-965
Persistent link: https://www.econbiz.de/10011627370
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The role of trust in cruise passenger behavioral intentions : the moderating effects of the cruise line brand
Coll, Santiago Forgas; Palau i Saumell, Ramon; … - In: Management decision : MD 52 (2014) 8, pp. 1346-1367
Persistent link: https://www.econbiz.de/10010422413
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Satisfaction and loyalty of tourists in a cross-border area
Díaz, Judit; Palau i Saumell, Ramon; Coll, Santiago Forgas - In: International journal of business and globalisation : IJBG 12 (2014) 1, pp. 3-19
Persistent link: https://www.econbiz.de/10010393238
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Urban destination loyalty drivers and cross-national moderator effects : the case of Barcelona
Forgas-Coll, Santiago; Palau i Saumell, Ramon; … - In: Tourism management : research, policies, practice 33 (2012) 6, pp. 1309-1320
Persistent link: https://www.econbiz.de/10009576036
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Consumer loyalty to an airline : online and offline antecedents
Forgas-Coll, Santiago; Palau i Saumell, Ramon; … - In: Customer-centric marketing strategies : tools for …, (pp. 530-549). 2013
Persistent link: https://www.econbiz.de/10009669504
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Exploring the legacy of sport events on sport tourism networks
Sallent, Oriol; Palau i Saumell, Ramon; Guia, Jaume - In: European Sport management quarterly : ESMQ 11 (2011) 4, pp. 397-421
Persistent link: https://www.econbiz.de/10009389289