//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Auditor performance, client sa...
Similar by subject
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Relationship marketing
26,460
Beziehungsmarketing
25,785
Service quality
21,819
Dienstleistungsqualität
21,068
Belgien
20,967
Customer satisfaction
15,568
Kundenzufriedenheit
13,985
Wirtschaftsprüfung
13,696
Financial audit
13,161
Consumer behaviour
13,075
Konsumentenverhalten
12,857
Belgium
9,747
Nonprofit-Organisation
9,063
Nonprofit organization
8,258
Deutschland
6,526
Germany
5,842
Theorie
5,049
Theory
4,973
USA
4,883
United States
4,649
Qualitätsmanagement
3,246
Quality management
3,166
Brand management
2,951
Markenführung
2,939
Lieferantenmanagement
2,620
Supplier relationship management
2,617
Social Web
2,542
Social web
2,541
Electronic Commerce
2,388
Krankenhaus
2,351
E-commerce
2,324
Hospital
2,319
Großbritannien
2,297
Brand image
2,274
Markenimage
2,262
Marketingmanagement
2,201
Marketing management
2,183
United Kingdom
2,074
Online-Handel
2,065
Online retailing
2,057
more ...
less ...
Online availability
All
Undetermined
25,087
Free
16,480
Type of publication
All
Article
60,957
Book / Working Paper
32,172
Journal
698
Other
33
Database
8
Type of publication (narrower categories)
All
Article in journal
42,237
Aufsatz in Zeitschrift
42,237
Aufsatz im Buch
7,317
Book section
7,317
Graue Literatur
7,225
Non-commercial literature
7,225
Working Paper
5,203
Arbeitspapier
4,672
Hochschulschrift
2,976
Thesis
2,262
research-article
2,103
Collection of articles of several authors
1,755
Sammelwerk
1,755
Case study
994
Fallstudie
994
Aufsatzsammlung
941
Amtsdruckschrift
723
Government document
723
Konferenzschrift
550
Bibliografie enthalten
426
Bibliography included
426
Conference paper
412
Konferenzbeitrag
412
Lehrbuch
384
Textbook
353
Ratgeber
336
Conference proceedings
332
Guidebook
308
Statistik
292
Statistics
225
Article
217
Handbook
202
Handbuch
202
No longer published / No longer aquired
191
Dissertation u.a. Prüfungsschriften
181
conceptual-paper
172
Collection of articles written by one author
165
Sammlung
165
case-report
165
review-article
136
more ...
less ...
Language
All
English
67,285
German
10,907
Undetermined
10,511
French
3,849
Dutch
1,285
Italian
148
Spanish
74
Polish
71
Russian
62
Hungarian
28
Swedish
24
Danish
21
Romanian
19
Czech
16
Lithuanian
14
Portuguese
12
Bulgarian
7
Finnish
7
Ukrainian
5
Croatian
4
Multiple languages
4
Slovak
4
Indonesian
3
Norwegian
3
Macedonian
2
Serbian
2
Turkish
2
Vietnamese
2
Belarusian
1
Valencian
1
Hebrew
1
Nepali
1
Sinhalese
1
Slovenian
1
Albanian
1
more ...
less ...
Author
All
Bruhn, Manfred
166
Cockx, Bart
143
Homburg, Christian
142
Rycx, François
126
Dhyne, Emmanuel
108
Fuss, Catherine
104
Konings, Jozef
99
Han, Heesup
97
Kumar, V.
86
Huber, Frank
79
Siciliani, Luigi
79
Mattila, Anna S.
73
Vuchelen, Jozef
73
Decoster, André
72
Quick, Reiner
71
Tojerow, Ilan
68
Bauer, Hans H.
66
Vandenbussche, Hylke
66
Du Caju, Philip
65
Stauss, Bernd
65
Jousten, Alain
64
Knechel, W. Robert
64
Verhoef, Peter C.
64
Veugelers, Reinhilde
62
Herrmann, Andreas
61
Svensson, Göran
61
Propper, Carol
60
Van der Linden, Bruno
59
Mittal, Vikas
56
Omer, Thomas C.
55
Hay, David
54
Anheier, Helmut K.
53
Gil Saura, Irene
53
Jegers, Marc
53
Schokkaert, Erik
53
Degryse, Hans
52
Hollebeek, Linda D.
52
Perelman, Sergio
52
Plasman, Robert
52
Straume, Odd Rune
52
more ...
less ...
Institution
All
National Bureau of Economic Research
276
OECD
167
Springer Fachmedien Wiesbaden
142
World Bank
139
Institut National de Statistique <Brüssel>
102
International Monetary Fund
78
Institut der Wirtschaftsprüfer in Deutschland
58
Belgien / Bureau du Plan
48
Europäische Kommission
48
IGI Global
44
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
43
European Centre for the Development of Vocational Training
41
International Monetary Fund (IMF)
39
Verlag Dr. Kovač
35
Organisation for Economic Co-operation and Development
33
Institut économique agricole <Belgien>
29
World Bank Group
29
Banque Nationale de Belgique
27
Service Public Fédéral Economie, PME, Classes Moyennes et Energie
27
Institut National de Statistique
26
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
24
Belgien
23
National Bank of Belgium
23
International Labour Organization (ILO), United Nations
22
Nomos Verlagsgesellschaft
22
Katholieke Universiteit Leuven / Departement Economische Wetenschappen
20
Université Paris-Dauphine (Paris IX)
19
Banque de Bruxelles
18
Books on Demand GmbH <Norderstedt>
18
Internationaler Währungsfonds
18
Royaume de Belgique, Ministère des Affaires Economiques, Institut National de Statistique
18
Hochschulrektorenkonferenz
17
IDW-Verlag
17
Institut des Comptes Nationaux <Brüssel>
17
Conseil Central de l'Economie
16
Edward Elgar Publishing
16
Fédération des Entreprises de Belgique
16
American Council of Voluntary Agencies for Foreign Service
15
HAL
15
Belgien / Cour des Comptes
14
more ...
less ...
Published in...
All
Journal of business research : JBR
942
Journal of retailing and consumer services
839
International journal of hospitality management
708
Cahiers économiques de Bruxelles
510
The service industries journal
471
Industrial marketing management : the international journal for industrial and high-tech firms
470
Reflets, perspectives de la vie économique
458
Auditing : a journal of practice & theory
446
SpringerLink / Bücher
434
Courrier hebdomadaire / Centre de Recherche et d'Information Socio-Politiques
425
Bulletin de documentation / Service Public Fédéral Finances, Service d'Etudes et de Documentation
387
Economisch en sociaal tijdschrift : een driemaandelijke uitgave van de Universitaire Faculteiten Sint-Ignatius te Antwerpen
375
The journal of services marketing
361
Journal of Services Marketing
350
Revue de la banque
333
De Gids op maatschappelijk gebied : tijdschrift voor sociale, culturele en syndicale problemen
319
Tourism management : research, policies, practice
292
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
291
Working paper
287
Nonprofit management & leadership
275
NBER working paper series
274
International journal of contemporary hospitality management
270
Managerial auditing journal
269
Working paper / National Bureau of Economic Research, Inc.
266
Cogent business & management
256
Nonprofit and voluntary sector quarterly
251
The accounting review : a publication of the American Accounting Association
251
Journal of travel and tourism marketing
249
The journal of business & industrial marketing
243
NBER Working Paper
240
Journal of hospitality marketing & management
237
European Journal of Marketing
230
Journal of the Academy of Marketing Science
230
Nonprofit and voluntary sector quarterly : journal of the Association for Research on Nonprofit Organizations and Voluntary Action
229
International journal of auditing : IJA
221
Journal of strategic marketing
218
Tijdschrift voor economie en management
216
Accounting horizons : a quarterly publication of the American Accounting Association
210
Discussion paper series / IZA
210
Journal of business ethics : JOBE
203
more ...
less ...
Source
All
ECONIS (ZBW)
86,887
Other ZBW resources
2,852
RePEc
1,474
USB Cologne (EcoSocSci)
1,471
EconStor
813
BASE
202
OLC EcoSci
70
USB Cologne (business full texts)
61
ArchiDok
38
more ...
less ...
Showing
41
-
50
of
93,868
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
41
Customer satisfaction as intervening between use Automatic Teller Machine (ATM), Internet Banking and quality of loyalty (case in Indonesia)
Indrayani
;
Wibisono, Chablullah
;
Aritra, Sanni
;
Muda, …
- In:
International journal of financial research
10
(
2019
)
6
,
pp. 54-66
Persistent link: https://www.econbiz.de/10012304449
Saved in:
42
Factors influencing customer choice in selection of banks in Kuwait
AlNajem, Mohamad N.
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 142-153
Persistent link: https://www.econbiz.de/10012309496
Saved in:
43
Moderating role of "consumer characteristics" in the influence of customer satisfaction on loyalty
M. S. Mahrinasari
;
Pandjaitan, Dorothy Haratua Rouly
- In:
The future opportunities and challenges of business in …
,
(pp. 205-209)
.
2020
Persistent link: https://www.econbiz.de/10012311274
Saved in:
44
Food market hygiene in the consumer experience
Merchan, Diana
;
Agila, Mercy
;
Criollo, Mónica
; …
-
2020
Persistent link: https://www.econbiz.de/10012266496
Saved in:
45
Drivers of customer satisfaction and loyalty in service industries
Erjavec, Hana Šuster
;
Dmitrovič, Tanja
;
Povalej …
- In:
Journal of business economics and management
17
(
2016
)
5
,
pp. 810-823
Persistent link: https://www.econbiz.de/10011625874
Saved in:
46
Service quality at Thailand's Siam Commercial Bank: Chonburi Province
Suvittawat, Adisak
- In:
International journal of economic perspectives : IJEP
9
(
2015
)
4
,
pp. 21-26
Persistent link: https://www.econbiz.de/10011579308
Saved in:
47
The effects of total quality management implications on customer satisfaction abnd customer loyalty : an empirical study in the Taiwanese security industry
Chen, Shun-Hsing
;
Hsu, Chu Chuan
;
Wu, I-Ping
- In:
European journal of industrial engineering : EJIE
11
(
2017
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10011691414
Saved in:
48
Service quality, customer satisfaction and loyalty in the Yemeni mobile service market
Akroush, Mamoun N.
;
Dawood, Shuhd A.
;
Affara, Israa B.
- In:
International journal of services, economics and management
7
(
2015
)
1
,
pp. 53-73
Persistent link: https://www.econbiz.de/10011607179
Saved in:
49
Redefining service quality scale with customer experience quality scale : a critical review
Gupta, Atul
- In:
International journal of services and operations management
25
(
2016
)
1
,
pp. 48-64
Persistent link: https://www.econbiz.de/10011593379
Saved in:
50
Factors leading to customer satisfaction : an empirical study of retail banking in Oman
Ananda, S.
;
Devesh, Sonal
- In:
International journal of economics and business research
16
(
2018
)
4
,
pp. 502-516
Persistent link: https://www.econbiz.de/10011990742
Saved in:
First
Prev
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->