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The magnitude of change effect in store remodeling
Ferraro, Carla R.; Danaher, Tracey S.; Danaher, Peter J.; … - In: Journal of retailing 93 (2017) 4, pp. 440-457
Persistent link: https://www.econbiz.de/10011790701
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The impact of consumer confidence and store attributes on store satisfaction and store loyalty
Tariq, Ayesha; Afzal, Afza; Fiaz, Mehwish - In: Inventi impact: service sector (2017) 2, pp. 60-65
Persistent link: https://www.econbiz.de/10011751993
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Store attributes leading customer satisfaction with unplanned purchases
Martínez-Ruiz, María Pilar; Blázquez-Resino, Juán José - In: The service industries journal 37 (2017) 5/6, pp. 277-295
Persistent link: https://www.econbiz.de/10011741094
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An exploration of consumers' experiences in physical stores : comparing consumers' and retailers' perspectives in past and present time
Bäckström, Kristina; Johansson, Ulf - In: The international review of retail, distribution and … 27 (2017) 3, pp. 241-259
Persistent link: https://www.econbiz.de/10011741612
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The effects of store environment elements on customer-to-customer interactions involving older shoppers
Tomazelli, Joana; Broilo, Patricia Liebesny; Espartel, … - In: The journal of services marketing 31 (2017) 4/5, pp. 339-350
Persistent link: https://www.econbiz.de/10011742690
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The impact of hard discounter presence on store satisfaction and store loyalty
Hunneman, Auke; Verhoef, Peter C.; Sloot, Laurens M. - In: Journal of retailing and consumer services 59 (2021), pp. 1-13
Persistent link: https://www.econbiz.de/10012434278
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The influence of atmospherics general interior variables on shoppers' emotions and behavior
Elmashhara, Maher Georges; Soares, Ana - In: The international review of retail, distribution and … 30 (2020) 4, pp. 437-459
Persistent link: https://www.econbiz.de/10012315157
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Revisiting the supermarket in-store customer shopping experience
Terblanche, Nic S. - In: Journal of retailing and consumer services 40 (2018), pp. 48-59
Persistent link: https://www.econbiz.de/10011801738
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Measuring customer experience in physical retail environments
Bustamante, Juan Carlos; Rubio Benito, Natalia - In: Journal of service management 28 (2017) 5, pp. 884-913
Persistent link: https://www.econbiz.de/10011801824
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How store attributes impact shoppers' loyalty in emerging countries : an investigation in the Indian retail sector
Grosso, Monica; Castaldo, Sandro; Grewal, Anjana - In: Journal of retailing and consumer services 40 (2018), pp. 117-124
Persistent link: https://www.econbiz.de/10011801826