Guyader, Hugo; Ottosson, Mikael; Frankelius, Per; … - In: Journal of Service Management 31 (2019) 4, pp. 839-859
Purpose: The purpose of this paper is to improve the understanding of green service. In particular, the focus is on identifying homopathic and heteropathic resource integration processes that preserve or increase the resourceness of the natural ecosystem. Design/methodology/approach: Through an...