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Service development tools in action

Kuusisto, Jari; Kuusisto, Arja; Yli-Viitala, Pirjo - In: The service industries journal 33 (2013) 3/4, pp. 352-365

Persistent link: https://www.econbiz.de/10009732915

Service development tools in action

Kuusisto, Jari; Kuusisto, Arja; Yli-Viitala, Pirjo - In: The service industries journal 33 (2013) 3, pp. 352-365

Persistent link: https://www.econbiz.de/10010098580

Diffusion of user innovations - a firm–level survey

Kuusisto, Arja; Kuusisto, Jari - In: International journal of technology marketing : IJTMkt 8 (2013) 2, pp. 127-141

Persistent link: https://www.econbiz.de/10010121103

Service development tools in action

Kuusisto, Jari; Kuusisto, Arja; Yli-Viitala, Pirjo - In: The Service Industries Journal 33 (2013) 3-4, pp. 352-365

Service innovation is a key to productivity gains and competitiveness across industries. This paper presents two management tools that can assist businesses in developing a more systematic and effective service development process. Both of these tools focus on making optimal use of customer and...

Persistent link: https://www.econbiz.de/10010679924

Kirjapainojen valmius hyödyntää palveluita kilpailukeinona : raportti kyselytutkimuksesta

Kuusisto, Jari - 1993

Persistent link: https://www.econbiz.de/10000878944

Customer interaction in service innovation : a checklist for service innovators

Kuusisto, Arja; Riepula, Mikko - In: Supporting service innovation through knowledge …, (pp. 169-184). 2009

Persistent link: https://www.econbiz.de/10003927811

Customer interaction in service innovation : seldom intensive but often decisive ; case studies in three business service sectors

Kuusisto, Arja; Riepula, Mikko - In: International journal of technology management : IJTM 55 (2011) 1/2, pp. 171-186

Persistent link: https://www.econbiz.de/10009424077

Customer interaction in service innovation: seldom intensive but often decisive. Case studies in three business service sectors

Kuusisto, Arja; Riepula, Mikko - In: International journal of technology management : IJTM 55 (2011) 1, pp. 171-187

Persistent link: https://www.econbiz.de/10009187384

Towards new Triple Helix organisations? A comparative study of competence centres as knowledge, consensus and innovation spaces

Meyer, Martin; Kuusisto, Jari; Grant, Kevin; De Silva, Muthu - In: R&D Management 49 (2018) 4, pp. 555-573

Persistent link: https://www.econbiz.de/10012096530

Service innovation policy : a benchmarking review

Kuusisto, Jari (contributor); Lahtinen, Henri (contributor) - ESIC European Service Innovation Centre - 2015

Persistent link: https://www.econbiz.de/10010478766