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The impact of website quality on customer satisfaction and purchase intentions : evidence from Chinese online visitors

Bai, Billy; Law, Rob; Wen, Ivan - In: International journal of hospitality management 27 (2008) 3, pp. 391-402

Persistent link: https://www.econbiz.de/10003742805

Service fairness, consumption emotions, satisfaction, and behavioral intentions : the experience of Chinese heritage tourists

Su, LuJun; Hsu, Maxwell K. - In: Journal of travel and tourism marketing 30 (2013) 7/8, pp. 786-805

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The antecedents of consumer satisfaction and loyality in fast food industry : a cross-national comparison between Chinese and Swiss consumers

Etemad-Sajadi, Reza; Rizzuto, Daniela - In: International journal of quality & reliability management 30 (2013) 7, pp. 780-798

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Effect of vicarious destination exposure on travel intention : North Korean-themed live restaurant performances in China

Weaver, David B.; Tang, Chuanzhong - In: Tourism management perspectives : TMP 40 (2021), pp. 1-12

Persistent link: https://www.econbiz.de/10013209335

Motivation and satisfaction of Chinese and U.S. tourists in restaurants : a cross-cultural text mining of online reviews

Jia, Susan - In: Tourism management : research, policies, practice 78 (2020), pp. 1-12

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Perceived value and behavioral intentions toward dining at Chinese restaurants in Bangladesh : the role of self-direction value and price fairness

Hasan, Abdulla Al-Towfiq - In: South Asian journal of marketing 3 (2022) 2, pp. 116-134

Purpose This paper investigates the effect of perceived value (hedonic value, utilitarian value, and conditional value) on customers’ behavioral intentions toward dining at Chinese restaurants in Bangladesh. Moreover, this study examines the mediating effect of self-direction value and the...

Persistent link: https://www.econbiz.de/10014226236

Establishing loyalty from consumers' CSR perception toward the restaurants offering nutritional information

Rehman, Mohsin Abdur; Park-Poaps, Haesun; Lodhi, Rab Nawaz - In: Services marketing quarterly 43 (2022) 2, pp. 206-225

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The impact of internal marketing on employee job satisfaction and customer satisfaction : empirical evidence from restaurant industry of Saudi Arabia

Sohail, M. Sadiq - In: Middle East journal of management : MEJM 5 (2018) 4, pp. 321-339

Persistent link: https://www.econbiz.de/10011979554

Role of customer satisfaction as a mediator between sensory marketing and customer loyalty : a case of Pakistani restaurant industry

Satti, Zoya Wajid; Babar, Samreen Fahim; Parveen, Shagufta - In: Journal of international food & agribusiness marketing 35 (2023) 5, pp. 559-581

Persistent link: https://www.econbiz.de/10014444377

Exploring mediating role of service quality in the association between sensory marketing and customer satisfaction

Satti, Zoya Wajid; Babar, Samreen Fahim; Ahmad, Hafiz … - In: Total quality management & business excellence 32 (2021) 7, pp. 719-736

Persistent link: https://www.econbiz.de/10012513921

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