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An exploration of customer val...
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1
The impact of relationship marketing on customer value, satisfaction and loyalty : evidence from banking sector in Indonesia
Djajanto, Ludfi
;
Afiatin, Yunia
;
Haris, Zainal Abdul
- In:
International journal of economic policy in emerging …
12
(
2019
)
2
,
pp. 207-214
Persistent link: https://www.econbiz.de/10012104407
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2
Customer churn prediction for commercial banks using customer-value-weighted machine learning models
Wu, Zongxiao
;
Li, Zhiyong
- In:
The journal of credit risk : published quarterly by …
17
(
2021
)
4
,
pp. 15-42
Persistent link: https://www.econbiz.de/10013185682
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3
Customer's life-time value using the RFM model in the banking industry : a case study
Nikumanesh, Esmaeil
;
Albadvi, Amir
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 15-30
Persistent link: https://www.econbiz.de/10011471071
Saved in:
4
Investigating linkage between customer value and technology adoption behaviour : a study of banking sector in India
Magotra, Irbha
;
Sharma, Jyoti
;
Sharma, Supran Kumar
- In:
European research on management and business economics
24
(
2018
)
1
,
pp. 17-26
Persistent link: https://www.econbiz.de/10012051628
Saved in:
5
Performance management using a value-based customer-centered model
Abdolvand, Neda
;
Albadvi, Amir
;
Aghdasi, Mohammad
- In:
International journal of production research
53
(
2015
)
18
,
pp. 5472-5483
Persistent link: https://www.econbiz.de/10011391658
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6
Customer value proposition, corporate transformation and growth in Caribbean financial firms
Smith, Trevor Alexander
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
6
,
pp. 885-903
Persistent link: https://www.econbiz.de/10011618696
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7
Customer values and CSR image in the banking industry
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Journal of financial services marketing : JFSM
20
(
2015
)
1
,
pp. 46-61
Persistent link: https://www.econbiz.de/10011298753
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8
Perceived service quality and customer satisfaction : a missing link in Indian banking sector
Nambiar, Bindu K.
;
Ramanathan, Hareesh N.
;
Rana, Sudhir
; …
- In:
Vision : the journal of business perspective
23
(
2019
)
1
,
pp. 44-55
Persistent link: https://www.econbiz.de/10012161362
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9
Kundennettonutzen und Kundenloyalität aus Sicht der Privatkunden eines Dienstleistungsanbieters : konzeptionelle Grundlagen und Ergebnisse einer empirischen Untersuchung
Nistelkas, Athanassios
-
2017
Persistent link: https://www.econbiz.de/10011775702
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10
Relating strategic market orientation and market performance : role of customer value types
Sahi, Gurjeet Kaur
;
Gupta, Mahesh Chander
;
Lonial, …
- In:
Journal of strategic marketing
26
(
2018
)
4
,
pp. 318-338
Persistent link: https://www.econbiz.de/10011903313
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