Purpose: This study aims to examine the emotional components of brand hate and the variation of emotions across different levels of brand hate. Design/methodology/approach: Study 1 uses in-depth interviews and data triangulation. Studies 2-5 make use of quantitative methods to test and validate...

Purpose: This paper studies the sociocultural drivers of materialism cross-culturally. Research in this area is scarce, even though rapid social transformations worldwide, fueled by globalization, make it imperative to identify the conditions under which commonalities and differences in...

Purpose: Crises threaten the operations of small businesses and endanger their survival; however, when the crisis is not attributable to the firm, consumers may rally around the business. This study aims to examine how attitudes toward helping others can create support for small businesses,...