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Promoting product returns : effects of price reductions on customer return behavior

Hirche, Christian F.; Gijsenberg, Maarten J.; Bijmolt, … - 2021

Persistent link: https://www.econbiz.de/10012522247

When offline stores reduce online returns

Hirche, Christian F.; Bijmolt, Tammo H. A.; Gijsenberg, … - 2021

Persistent link: https://www.econbiz.de/10012522241

Information search and product returns across mobile and traditional online channels

Zhang, Yufei; Voorhees, Clay M.; Chen, Lin; Chiang, Jeongwen - In: Journal of retailing 98 (2022) 2, pp. 260-276

Persistent link: https://www.econbiz.de/10013364282

The prediction of online shopping consumers' attitude based on certain statements of consumer and marketing factors with reference to post graduate students in Coimbatore City

Rajendrakumar, R. - In: International journal of business information systems : … 39 (2022) 4, pp. 472-496

Persistent link: https://www.econbiz.de/10013198456

Asking less, getting ,ore? : the influence of fixed-fee and threshold-based free shipping on online orders and returns

Hirche, Christian A.; Gijsenberg, Maarten J.; Bijmolt, … - 2021

Persistent link: https://www.econbiz.de/10012522250

Customers' perceptions as an antecedent of satisfaction with online retailing services

Mwencha, Peter; Muathe, Stephen - In: Journal of marketing and consumer behaviour in emerging … (2018) 1, pp. 4-27

The assessment of antecedents of customer satisfaction has become very important for the success of online retailing services. This paper reports the results of a study that investigated the antecedent role of customers' perceptions vis-a-vis satisfaction with online retailing services. While...

Persistent link: https://www.econbiz.de/10012116963

An e-commerce customer service robot based on intention recognition model

Peng, Minjing; Qin, Yanwei; Tang, Chenxin; Deng, Xiangming - In: Journal of electronic commerce in organizations : the … 14 (2016) 1, pp. 34-44

Persistent link: https://www.econbiz.de/10011529142

A study of online shopping experience and swaying brand preference between Noon and Amazon in UAE

Vakhariya, Shital - In: South Asian journal of management : SAJM 27 (2020) 2, pp. 84-112

Persistent link: https://www.econbiz.de/10012429532

Satisfying the online food crave : the case of online food aggregators

Farah, Maya F.; Ramadan, Zahy; Kanso, Jana - In: International journal of consumer studies 46 (2022) 4, pp. 1413-1427

Persistent link: https://www.econbiz.de/10013329338

Trends in e-business, e-services, and e-commerce : impact of technology on goods, services, and business transactions

Lee, In (ed.) - 2014

"This book offers insights into issues, challenges, and solutions related to the successful application and management aspects of electronic business, providing a comprehensive framework for researchers and practitioners in understanding the growing demand of e-business research"--Provided by...

Persistent link: https://www.econbiz.de/10011727836

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