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Nyström, Harry; Edvardsson, Bo - 1978

Persistent link: https://www.econbiz.de/10000632098

Edvardsson, Bo; Holmlund, Maria; Strandvik, Tore - In: Industrial marketing management : the international … 37 (2008) 3, pp. 339-350

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Edvardsson, Bo (ed.) - 2006

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Davidsson, Nina; Edvardsson, Bo; Gustafsson, Anders; … - In: International journal of services technology and management 11 (2009) 1, pp. 24-41

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Svari, Sander; Svensson, Göran; Slåtten, Terje; … - In: Managing service quality : MSQ ; an international journal 20 (2010) 1, pp. 26-45

Persistent link: https://www.econbiz.de/10003940603

Edvardsson, Bo; Gustafsson, Anders; Kristensson, Per; … - 2010

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Edvardsson, Bo; Gustafsson, Anders; Witell, Lars - In: Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends, (pp. 29-40). 2011

Persistent link: https://www.econbiz.de/10008908837

Edvardsson, Bo; Gustafsson, Anders; Kristensson, Per; … - In: The handbook of innovation and services : a …, (pp. 301-317). 2010

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Edvardsson, Bo; Gustafsson, Anders; Roos, Lars-Uno - In: International journal of quality and service sciences 2 (2010) 2, pp. 239-258

Persistent link: https://www.econbiz.de/10003996753

Sandén, Bodil; Matthing, Jonas; Edvardsson, Bo - In: Involving customers in new service development, (pp. 99-126). 2006

Persistent link: https://www.econbiz.de/10003593206

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