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Retail "Save the Sale" tactics : Consumer perceptions of in‐store logistics service recovery
Peinkofer, Simone T.; Esper, Terry L.; Smith, Ronn J.; … - In: Journal of Business Logistics 43 (2021) 2, pp. 238-264
Persistent link: https://www.econbiz.de/10012810118
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When does the past repeat itself? : the role of self-prediction and norms
Chandon, Pierre; Smith, Ronn J.; Morwitz, Vicki G.; … - 2011 - Rev. vers. of 2007/48/MKT
Persistent link: https://www.econbiz.de/10008808098
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When does the past repeat intself? : The role of behavior prediction and personal norms
Chandon, Pierre; Morwitz, Vicki G.; Smith, Ronn J.; … - 2007
Persistent link: https://www.econbiz.de/10003592039
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When does the past repeat itself? : The role of self-prediction and norms
Chandon, Pierre; Morwitz, Vicki G.; Smith, Ronn J.; … - 2007
Persistent link: https://www.econbiz.de/10003565165
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When does the past repeat itself? : the interplay of behavior prediction and personal norms
Chandon, Pierre; Smith, Ronn J.; Morwitz, Vicki G.; … - In: Journal of consumer research : JCR ; an … 38 (2011/12) 3, pp. 420-430
Persistent link: https://www.econbiz.de/10009375711
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Assessing consumer attitudes toward off-site customer service contact methods
Smith, Ronn J.; Eroglu, Cuneyt - In: The international journal of logistics management 20 (2009) 2, pp. 261-277
Persistent link: https://www.econbiz.de/10009525903
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How the temporal framing of energy savings influences consumer product evaluations and choice
Tangari, Andrea Heintz; Smith, Ronn J. - In: Psychology & marketing 29 (2012) 4, pp. 198-208
Persistent link: https://www.econbiz.de/10009534094
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Now that's a bright idea : the influence of consumer elaboration and distance perceptions on sustainable choices
Tangari, Andrea Heintz; Burton, Scot; Smith, Ronn J. - In: Journal of retailing 91 (2015) 3, pp. 410-421
Persistent link: https://www.econbiz.de/10011377044
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The influence of negative marketplace information on consumer attitudes toward a service establishment
Smith, Ronn J.; Knuff, David C.; Sprott, David E.; … - In: Journal of retailing and consumer services 20 (2013) 3, pp. 358-364
Persistent link: https://www.econbiz.de/10009759772
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A path to a public-private partnership : commercial logistics concepts applied to disaster response
Swanson, R. David; Smith, Ronn J. - In: Journal of business logistics : JBL 34 (2013) 4, pp. 335-346
Persistent link: https://www.econbiz.de/10010243136