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Developing and validating a multidimensional tourist engagement scale (TES)

Huang, Shuyue; Choi, Hwansuk Chris - In: The service industries journal 39 (2019) 7/8, pp. 469-497

Persistent link: https://www.econbiz.de/10012203968

Tourist experience quality and loyalty to an island destination : the moderating impact of destination image

Moon, Hyoungeun; Han, Heesup - In: Journal of travel and tourism marketing 36 (2019) 1, pp. 43-59

Persistent link: https://www.econbiz.de/10012179362

Honeymoon tourism : exploring must-be, hybrid and value-added quality attributes

Lee, Jin-soo; Pipatpong Fakfare; Han, Heesup - In: Tourism management : research, policies, practice 76 (2020), pp. 1-15

Persistent link: https://www.econbiz.de/10012137781

Relationships among senior tourists' perceptions of tour guides' professional competencies, rapport, satisfaction with the guide service, tour satisfaction, and word of mouth

Hwang, Jinsoo; Lee, JungHoon - In: Journal of travel research : a quarterly publication of … 58 (2019) 8, pp. 1331-1346

Persistent link: https://www.econbiz.de/10012150540

Reviewing the online tourism value chain

Berne-Manero, Carmen; Gómez-Campillo, Maria; Marzo … - In: Administrative Sciences : open access journal 8 (2018) 3/48, pp. 1-18

The booking purchase process in B2C tourism online from the perspective of the quality-satisfaction-loyalty value chain … fostering the effect of quality on satisfaction, and non-monetary costs act as a cause of satisfaction. The online B2C tourism …

Persistent link: https://www.econbiz.de/10012125315

Motivation and tourists' loyalty in performing arts festivals : the mediator role of quality and satisfaction

Amorim, Daniela; Jiménez-Caballero, José Luís; … - In: Enlightening tourism : ET ; a pathmaking journal 9 (2019) 2, pp. 100-136

Persistent link: https://www.econbiz.de/10012214887

A measure of tourist experience quality : the case of inland tourism in Malaga

Soler, Ismael P.; Gemar, German - In: Total quality management & business excellence 30 (2019) 13, pp. 1466-1479

Persistent link: https://www.econbiz.de/10012199898

Visitors' satisfaction at managed tourist attractions in Northern Norway : do on-site factors matter?

Jensen, Øystein; Li, Yuan; Uysal, Muzaffer - In: Tourism management : research, policies, practice 63 (2017), pp. 277-286

Persistent link: https://www.econbiz.de/10011746632

Domestic tourists' loyalty to a local natural tourist setting : examining predictors from relational and transactional perspectives using a Zambian context

Kwenye, Jane M.; Freimund, Wayne - In: Tourism management perspectives : TMP 20 (2016), pp. 161-173

Persistent link: https://www.econbiz.de/10011619570

The effect of service climate and internal marketing on organisational citizenship behaviour and customer orientation of service providers (case of study : travel and tourism agenc...

Oureh, Sara Esmaeil; Mokhtaran, Mahrokh - In: EuroMed journal of management : EMJM 3 (2020) 3/4, pp. 196-207

Persistent link: https://www.econbiz.de/10012504166

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