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Impacts of digital banking on customer satisfaction in Nepalese commercial banks
Shahi, Pragya - In: Nepalese journal of finance : a publication of Uniglobe … 10 (2023) 3, pp. 95-109
Persistent link: https://www.econbiz.de/10014495086
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Impact of e-banking on service quality and customer satisfaction in Nepalese commercial banks
Maskey, Amulya - In: Nepalese journal of finance : a publication of Uniglobe … 10 (2023) 4, pp. 149-163
Persistent link: https://www.econbiz.de/10014495300
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Does the intention to purchase cause-related products compared to charity donations indicate higher morality?
Adomaviciute, Karina; Urbonavicius, Sigitas - In: Journal of philanthropy and marketing 28 (2023) 4, pp. 1-13
Persistent link: https://www.econbiz.de/10014439369
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Pictures that are worth a thousand donations : how emotions in project images drive the success of online charity fundraising campaigns? : an image design perspective
Hou, Jian-Ren; Zhang, Jie Jennifer; Zhang, Kunpeng - In: MIS quarterly 47 (2023) 2, pp. 535-584
Persistent link: https://www.econbiz.de/10014422465
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Brand storytelling on websites : the role of empathy on repurchase intentions for PCs and smartphones
Kato, Takumi - In: Journal of promotion management : innovations in … 29 (2023) 1, pp. 27-44
Persistent link: https://www.econbiz.de/10013483012
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The effect of reliability and empathy on customer satisfaction : a survey of PT Telkom Indonesia's IndiHome customers
Widagdo, Suwignyo; Handayani, Yuniorita Indah; … - In: Human systems management : HSM 43 (2024) 2, pp. 181-194
Persistent link: https://www.econbiz.de/10014519480
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How empathy and social entrepreneurial self-efficacy interact to affect social entrepreneurial intention : a polynomial regression with response surface analysis
Le, Thi Loan; Pham, Huong Thao; Nguyen, Ngoc Duong - In: Oeconomia Copernicana 14 (2023) 4, pp. 1341-1366
Persistent link: https://www.econbiz.de/10014521180
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Do mixed emotions matter in a crisis? : the impact of expressing sadness and sympathy on organizational reputation and forgiveness
Ndone, James - In: International journal of business communication : IJBC … 61 (2024) 3, pp. 606-630
Persistent link: https://www.econbiz.de/10014635874
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Can I trust my AI friend? : the role of emotions, feelings of friendship and trust for consumers' information-sharing behavior toward AI
Pelău, Corina; Dabija, Dan Cristian; Stănescu, … - In: Oeconomia Copernicana 15 (2024) 2, pp. 407-433
Persistent link: https://www.econbiz.de/10014635810
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Empathy and grit enhance customer oriented selling
Schwepker, Charles H. <Jr.>; Good, Megan C. - In: Journal of relationship marketing : innovations and … 23 (2024) 3, pp. 220-243
Persistent link: https://www.econbiz.de/10015049876