Yang, Zhilin; Jiang, Ling - In: Business Horizons 58 (2015) 2, pp. 193-201
of institutional capital and social media can be employed to manage sentiment, reason, and law so as to curtail and … environments in China. Then we introduce three prominent principles deeply rooted in Chinese thinking and business practice—sentiment …, reason, and law—and pinpoint how they relate to crisis management. Several cases drawn from well-known corporate crises are …
