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90
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88
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87
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86
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86
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86
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85
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84
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83
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83
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81
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80
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77
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76
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74
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73
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71
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70
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69
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69
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68
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68
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68
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68
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67
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Online Information Review
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Marketing letters : a journal of research in marketing
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Showing
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date (oldest first)
1
Internet
service features and satisfaction among
internet
banking users
Adam Ridhuan Abdullah
;
Nur Syarina Md Som
;
Azrol Ibrahim
; …
- In:
Inventi impact: microfinance & banking
(
2015
)
2
,
pp. 107-117
Persistent link: https://www.econbiz.de/10011313203
Saved in:
2
Customer-perceived
internet
banking service quality : a study in national capital region of India
Singh, Shamsher
- In:
International journal of financial services management …
7
(
2014
)
2
,
pp. 113-138
Persistent link: https://www.econbiz.de/10010483837
Saved in:
3
Role of trust and customer loyalty in reducing perceived security risk in
internet
banking
Mann, Bikram Jit Singh
;
Sahni, Sunpreet Kaur
- In:
International journal of electronic business
10
(
2013
)
4
,
pp. 331-354
Persistent link: https://www.econbiz.de/10009790705
Saved in:
4
Internet
banking : a review (2002-2016)
Keskar, Mugdha Y.
;
Pandey, Neeraj
- In:
Journal of internet commerce
17
(
2018
)
3
,
pp. 310-323
Persistent link: https://www.econbiz.de/10011987482
Saved in:
5
The effect of the
internet
banking service quality on customer satisfaction : case study: Refah bank in Tehran
Nazeri, Ali
;
Soofifard, Rahman
;
Ebrahimi, Mohsen
; …
- In:
International journal of services and operations management
34
(
2019
)
1
,
pp. 65-80
Persistent link: https://www.econbiz.de/10012144971
Saved in:
6
A study on customer's perception of online banking and e-service quality among Chennai customers
Kumar, G.
;
Shenbagaraman, V. M.
- In:
International journal of business excellence
11
(
2017
)
1
,
pp. 72-94
Persistent link: https://www.econbiz.de/10011710582
Saved in:
7
Internet
-banking customer analysis based on perceptions of service quality in Taiwan
Liang, Chih-Chin
;
Wu, Pei-Ching
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 550-568
Persistent link: https://www.econbiz.de/10011305706
Saved in:
8
Quality model for
internet
banking services & customer satisfaction
Nazeri, Ali
;
Babayof, Fatemeh
;
Keshavarzi, Majid
- In:
International journal of economic perspectives : IJEP
11
(
2017
)
3
,
pp. 590-599
Persistent link: https://www.econbiz.de/10012209387
Saved in:
9
Impact of service quality dimensions in
internet
banking on customer satisfaction
George, Ajimon
;
Kumar, G. S. Gireesh
- In:
Decision
41
(
2014
)
1
,
pp. 73-85
Persistent link: https://www.econbiz.de/10010367898
Saved in:
10
Validation of a scale for measuring problems in
internet
banking and their effect on customer satisfaction
George, Ajimon
;
Kumar, G. S. Gireesh
- In:
Vision : the journal of business perspective
19
(
2015
)
4
,
pp. 312-323
Persistent link: https://www.econbiz.de/10011488677
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