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Managing quality and customer trust in the e-retailing servicescape

Bateman, Patrick J.; Ulusoy, Emre; Keillor, Bruce D. - In: International journal of electronic marketing and … 8 (2017) 3, pp. 232-257

Persistent link: https://www.econbiz.de/10011849094

Distinguishing the effects of B2B information quality, system quality, and service outcome quality on trust and distrust

McKnight, D. Harrison; Lankton, Nancy K.; Nicolaou, … - In: The journal of strategic information systems : … 26 (2017) 2, pp. 118-141

Persistent link: https://www.econbiz.de/10011730057

Modelling the Antecedent and Consequence of Consumer Perceived Deception in Loan Services

Joseph, Mbawuni; Nimako, Simon Gyasi - In: International Journal of Financial Research 6 (2015) 1, pp. 43-55

This paper assesses the antecedent and consequence of consumer perceived deception (CPD) on consumer trust … quality could significantly reduce CPD. Moreover, results indicate that CPD has negative effects on trust, satisfaction and …

Persistent link: https://www.econbiz.de/10011267597

The influence of digital influencer, e-WOM and information quality on customer repurchase intention toward online shop in e-marketplace during pandemic COVID-19 : the mediation eff...

Wandoko, Wanda; Panggati, Ignatius Enda - In: Journal of relationship marketing : innovations and … 21 (2022) 2, pp. 148-167

Persistent link: https://www.econbiz.de/10013336327

Buyer behaviour modelling of rural online purchase intention using logistic regression

Arumugam, Thangaraja; Hameed, S. Shahul; Sanjeev, M. A. - In: International journal of management & enterprise … 22 (2023) 2, pp. 139-157

Persistent link: https://www.econbiz.de/10014316668

Information processing of food safety messages : what really matters for restaurant customers?

Shafieizadeh, Kiyan; Alotaibi, Salman; Tao, Chen-Wei … - In: International journal of contemporary hospitality management 35 (2023) 10, pp. 3638-3661

Persistent link: https://www.econbiz.de/10014334337

Machine learning advice in managerial decision-making : the overlooked role of decision makers' advice utilization

Sturm, Timo; Pumplun, Luisa; Gerlach, Jin P.; … - In: The journal of strategic information systems : … 32 (2023) 4, pp. 1-21

Persistent link: https://www.econbiz.de/10014466897

A STUDY OF BANK CUSTOMERSâ€™ PERCEIVED USEFULNESS OF ADOPTING ONLINE BANKING

Wu, Hsueh-Ying; Lin, Chun-Chun; Li, Cheng-Lung; Lin, … - In: Global Journal of Business Research 4 (2010) 3, pp. 101-108

banking, its website quality, knowledge & support, information quality and customer trust in Taiwan. Multiple regressions were … conducted to test the above-mentioned relationships. The statistical results show that relative advantages, trust and perceived …

Persistent link: https://www.econbiz.de/10011205857

Analysis of behavioral intention to use a community-based information system in the City of Banda Aceh, Indonesia

Rachmana Putra, Aulia; Musnadi, Said; Chan, Syafruddin - In: Expert journal of marketing 7 (2019) 2, pp. 93-99

Persistent link: https://www.econbiz.de/10012217308

Enhancing consumers' repurchase intention in peer-to-peer accommodation following a dual processing model : a principal-agent perspective

Wang, Xuequn; Huang, Songshan; Kim, Eunjung; Xu, Jian - In: Journal of travel research : a quarterly publication of … 63 (2024) 5, pp. 1127-1149

Persistent link: https://www.econbiz.de/10014582439