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Journal of air transport management
53
Journal of Air Transport Management
42
Strategic Direction
31
Journal of retailing and consumer services
27
Journal of business research : JBR
23
Journal of travel and tourism marketing
20
Industrial marketing management : the international journal for industrial and high-tech firms
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International journal of hospitality management
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Tourism management : research, policies, practice
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Marketing Intelligence & Planning
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Management Decision
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Review of Network Economics
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International journal of contemporary hospitality management
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International journal of industrial organization
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Journal of strategic marketing
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Review of industrial organization : RIO
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The journal of business & industrial marketing
9
Benchmarking: An International Journal
8
Economics of transportation : the official journal of the International Transportation Economics Association
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International Journal of Sports Marketing and Sponsorship
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Journal of Business & Industrial Marketing
8
Journal of Product & Brand Management
8
Journal of hospitality marketing & management
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Asia Pacific journal of marketing and logistics
7
CEPR Discussion Papers
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Industrial Management & Data Systems
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International Journal of Quality & Reliability Management
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International Journal of Retail & Distribution Management
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Journal of air transport management : a new international journal of research, policy and practice
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1
The moderating effects of
involvement
with respect to customer relationship management of the airline sector
Wang, Stephen W.
- In:
Journal of air transport management
35
(
2014
),
pp. 57-63
Persistent link: https://www.econbiz.de/10010246671
Saved in:
2
Customer-firm interactions and the path to profitability : a chain-of-effects model
Cambra-Fierro, Jesús
;
Melero-Polo, Iguácel
;
Sesé, F. …
- In:
Journal of service research : JSR
21
(
2018
)
2
,
pp. 201-218
Persistent link: https://www.econbiz.de/10011855798
Saved in:
3
Improving blood donor retention and donor relationships with past donation use appeals
Shehu, Edlira
;
Veseli, Besarta
;
Clement, Michel
; …
- In:
Journal of service research
27
(
2024
)
3
,
pp. 346-363
Persistent link: https://www.econbiz.de/10014580509
Saved in:
4
Analyzing relationship quality and its contribution to consumer relationship proneness
Olavarría Jaraba, Ana
;
Cambra Fierro, Jesús J.
; …
- In:
Service business
12
(
2018
)
4
,
pp. 641-661
Persistent link: https://www.econbiz.de/10011919757
Saved in:
5
Increasing experiential value and relationship quality : an investigation of pop-up dining experiences
Taylor, Scott
;
DiPietro, Robin B.
;
So, Kevin Kam Fung
- In:
International journal of hospitality management
74
(
2018
),
pp. 45-56
Persistent link: https://www.econbiz.de/10011924599
Saved in:
6
Embarrassing exposures in online social networks : an integrated perspective of privacy invasion and relationship bonding
Choi, Ben C. F.
;
Jiang, Zhenhui
;
Xiao, Bo
;
Kim, Sung S.
- In:
Information systems research : ISR
26
(
2015
)
4
,
pp. 675-694
Persistent link: https://www.econbiz.de/10011420767
Saved in:
7
Relationship building through Facebook brand pages : the multifaceted roles of identification, satisfaction, and perceived relationship investment
Popp, Bastian
;
Wilson, Bradley
;
Horbel, Chris
; …
- In:
Journal of strategic marketing
24
(
2016
)
3/4
,
pp. 278-294
Persistent link: https://www.econbiz.de/10011591986
Saved in:
8
Mitigating customers' negative responses to physical presence reduction
Tojib, Dewi
;
Khajehzadeh, Saman
- In:
Journal of retailing and consumer services
37
(
2017
),
pp. 109-118
Persistent link: https://www.econbiz.de/10011729730
Saved in:
9
How integrated store-service quality promotes omnichannel shoppers' word-of-mouth behaviors : the moderating role of perceived relationship investment and the shopper's perceived v...
Natarajan, Thamaraiselvan
;
Raghavan, Deepak Ramanan Veera
- In:
The TQM journal : the international review of …
36
(
2024
)
4
,
pp. 1113-1144
Persistent link: https://www.econbiz.de/10014547961
Saved in:
10
Examining tour guide humor as a driver of tourists' positive word of mouth : a comprehensive mediation model
Fu, Tianyu
;
Li, Shuhao
;
Xu, Jie
;
Liu, Min
;
Chen, Guofu
- In:
International journal of contemporary hospitality management
35
(
2023
)
5
,
pp. 1824-1843
Persistent link: https://www.econbiz.de/10014280896
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