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To jeep or not to keep : effects of online customer reviews on product returns
Minnema, Alec; Bijmolt, H. A.; Gensler, Sonja; Wiesel, … - In: Journal of retailing 92 (2016) 3, pp. 253-267
Persistent link: https://www.econbiz.de/10011566694
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Consumer returns policies with endogenous deadline and supply chain coordination
Xu, Lei; Li, Yongjian; Govindan, Kannan; Xu, Xiaolin - In: European journal of operational research : EJOR 242 (2015) 1, pp. 88-99
Persistent link: https://www.econbiz.de/10010487452
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Return shipping policies of online retailers : normative assumptions and the long-term consequences of fee and free returns
Bower, Amanda B.; III, James G. Maxham - In: Journal of marketing 76 (2012) 5, pp. 110-124
Persistent link: https://www.econbiz.de/10009782917
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Product fit uncertainty in online markets : nature, effects, and antecedents
Hong, Yili; Pavlou, Paul A. - In: Information systems research : ISR 25 (2014) 2, pp. 328-344
Persistent link: https://www.econbiz.de/10010393279
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Retailer-run resale market and supply chain coordination
Lee, Chang Hwan; Rhee, Byong-Duk - In: International journal of production economics 235 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012519385
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B2C cross-border e-commerce logistics mode selection considering product returns
Wang, Xiaohuan; Xie, Jingchao; Fan, Zhi-Ping - In: International journal of production research 59 (2021) 13, pp. 3841-3860
Persistent link: https://www.econbiz.de/10012589250
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Shipping and return shipping prices and online purchase intentions : the role of gender and product price gategory
Bansal, Gaurav; Muzatko, Steven - In: International journal of business 26 (2021) 3, pp. 53-71
Persistent link: https://www.econbiz.de/10012605336
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A comparison of return rate calculation methods : evidence from 16 retailers
El Kihal, Siham; Nurullayev, Namig; Schulze, Christian; … - In: Journal of retailing 97 (2021) 4, pp. 676-696
Persistent link: https://www.econbiz.de/10013270710
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Understanding product returns : a systematic literature review using machine learning and bibliometric analysis
Quang Huy Duong; Zhou, Li; Meng, Meng; Truong Van Nguyen; … - In: International journal of production economics 243 (2022), pp. 1-19
Persistent link: https://www.econbiz.de/10013197614
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Consumer return policies in omnichannel operations
Nageswaran, Leela; Cho, Soo-Haeng; Scheller-Wolf, Alan - In: Management science : journal of the Institute for … 66 (2020) 12, pp. 5558-5575
Persistent link: https://www.econbiz.de/10012391392