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93
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date (oldest first)
1
Interceding of repurchase intention between e-loyalty and word of mouth advocacy : a study of behavioural consequences and antecedents of e-loyalty
Gulati, Shabnam
;
Gursimranjit Singh
;
Kumar, Arvind
- In:
International journal of electronic business : IJEB
18
(
2023
)
3
,
pp. 299-319
Persistent link: https://www.econbiz.de/10014309296
Saved in:
2
Fashion brands on retail websites : customer performance expectancy and e-word-of-mouth
Loureiro, Sandra M. C.
;
Cavallero, Luisa
;
Miranda, …
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 131-141
Persistent link: https://www.econbiz.de/10011808565
Saved in:
3
Loyalty and word-of-mouth as outcomes of South African Airbnb customers' relationship quality
Collins, Shannon
;
Mostert, Pierre
- In:
Journal for global business advancement : JGBA
14
(
2021
)
1
,
pp. 24-45
Persistent link: https://www.econbiz.de/10012542345
Saved in:
4
Islamic bank customer
satisfaction
,
trust
, loyalty and word of mouth : the CREATOR model
Khan, Sadia Mehfooz
;
Ali, Muhammad
;
Puah, Chin-Hong
; …
- In:
Journal of Islamic accounting and business research
14
(
2023
)
5
,
pp. 740-766
Persistent link: https://www.econbiz.de/10014313138
Saved in:
5
Elements of pharmacy service and
satisfaction
: patient versus consumer?
Bonnal, Liliane
;
Moinier, Xavier
- In:
The journal of applied business research
30
(
2014
)
2
,
pp. 479-488
Persistent link: https://www.econbiz.de/10010353533
Saved in:
6
Antecedents and consequences of customer loyalty in Qatar
Bhuian, Shahid N.
;
Al Balushi, Maha Khamis
;
Butt, Irfan
- In:
Journal for global business advancement : JGBA
11
(
2018
)
1
,
pp. 41-63
Persistent link: https://www.econbiz.de/10011941152
Saved in:
7
An exploration of online marketplace quality dimension and relationship with purchase intention : the mediating roles of
trust
and e-WOM
Ranjan, Priyadarshi
;
Acharyulu, G. V. R. K.
- In:
International journal of electronic marketing and …
13
(
2022
)
4
,
pp. 490-512
Persistent link: https://www.econbiz.de/10014309992
Saved in:
8
Responding to negative online reviews : the effects of hotel responses on customer inferences of
trust
and concern
Sparks, Beverley
;
So, Kevin Kam Fung
;
Bradley, Graham L.
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 74-85
Persistent link: https://www.econbiz.de/10011440024
Saved in:
9
Understanding the relationship of service fairness, emotions,
trust
, and tourist behavioral intentions at a city destination in China
Su, LuJun
;
Hsu, Maxwell K.
;
Marshall, Kimball P.
- In:
Journal of travel and tourism marketing
31
(
2014
)
7/8
,
pp. 1018-1038
Persistent link: https://www.econbiz.de/10010469186
Saved in:
10
Customer responses to CSR in the Pakistani banking industry
Khan, Zia
;
Ferguson, David
;
Pérez, Andrea
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 471-493
Persistent link: https://www.econbiz.de/10011384253
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