"This book builds on the available literature in the field of supply chain management focusing on aspects of retail, analytics and risk management. It explores the risks, challenges and opportunities in the SCM space. It discusses the latest developments in the field of retail management and...

Most retailers today sell products through an online channel in addition to traditional physical stores. We investigate how such a multi-channel or omni-channel retailer should decide the number and size of physical stores. We show that a higher return rate for online purchases can incentivize...