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ChatGPT or online review : which is a better determinant of customers' trust in Airbnb listings and stay intention?

Choi, Miju; Choi, Youngjoon; Bangura, Eudora; Kim, Dahye - In: International journal of hospitality management 122 (2024), pp. 1-15

Persistent link: https://www.econbiz.de/10015072227

Role of electronic word of mouth on purchase intention

Aslam, Wajeeha; Farhat, Kashif; Arif, Imtiaz - In: International journal of business information systems : … 30 (2019) 4, pp. 411-426

Persistent link: https://www.econbiz.de/10012059446

Customer experience through online reviews from TripAdvisor : the case of Orlando theme parks

Costa, Sara Morgado da; Moro, Sérgio; Rita, Paulo; … - In: International journal of technology marketing : IJTMkt 17 (2023) 1, pp. 48-77

Persistent link: https://www.econbiz.de/10013503841

Peer-to-peer accommodation experience and guest actual recommendations : a novel mixed-method approach

Zhu, Jingjie; Cheng, Mingming; Li, Zhiyong - In: Tourism management perspectives : TMP 38 (2021), pp. 1-8

Persistent link: https://www.econbiz.de/10012591901

Online Product Reviews : Is a Finer-Grained Rating Scheme Superior to a Coarser One?

Tunc, Murat M - 2019

Product review platforms in online marketplaces differ with respect to the granularity of product quality information they provide. While some platforms provide a coarse single overall rating for product quality (also referred to as single-dimensional rating scheme), others provide a more...

Persistent link: https://www.econbiz.de/10012900706

Impacts of social interactions and peer evaluations on online review platforms

Yu, Yinan; Warut Khern-Am-Nuai; Pinsonneault, Alain; … - In: Journal of management information systems : JMIS 40 (2023) 4, pp. 1271-1300

Persistent link: https://www.econbiz.de/10014582571

Hospitality customer intentions to write fake online reviews : a cross-cultural approach

Zaman, Mustafeed; Tan, Chai Ching; Shahidul Islam, Mohammad - In: International journal of hospitality management 120 (2024), pp. 1-14

Persistent link: https://www.econbiz.de/10015071146

Virtual atmosphere : the effect of pleasure, arousal, and delight on word-of-mouth

Loureiro, Sandra Maria Correia; Ribeiro, Lara - In: Journal of promotion management : JPM 20 (2014) 4, pp. 452-469

Persistent link: https://www.econbiz.de/10010489058

What motivates consumers to write online reviews? : qualitative research in the Indian cultural context

Kaur, Kulwinder; Tejinderpal Singh - In: Journal of global marketing 34 (2021) 3, pp. 170-188

Persistent link: https://www.econbiz.de/10012584509

How managerial responses to online reviews affect customer satisfaction : an empirical study based on additional reviews

Zhao, Yan; Wen, Lingling; Feng, Xiangnan; Li, Ran; Lin, … - In: Journal of retailing and consumer services 57 (2020), pp. 1-11

Persistent link: https://www.econbiz.de/10012305219

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