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From service to social innovation with a service-dominant logic approach
Barrios, Andrés; Camacho, Sonia; Estrada-Mejia, Catalina - In: The journal of services marketing 37 (2023) 2, pp. 201-215
Persistent link: https://www.econbiz.de/10013542925
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Enhancing IT industry employees' service innovation performance : antecedents and outcomes of service innovation engagement
Pai, Peiyu; Tsai, Hsien-Tung; Zhong, Jun-Yu - In: European journal of marketing 56 (2022) 8, pp. 2455-2483
Persistent link: https://www.econbiz.de/10013457359
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The roles of employee-employee collaboration and employee-customer collaboration in fitness service innovation : a comparison of frontline and non-frontline employees
Wang, Fong Jia; Chiu, Weisheng; Tseng, Kuo-Feng; Cho, Heetae - In: International journal of sports marketing & sponsorship 24 (2023) 4, pp. 793-813
Persistent link: https://www.econbiz.de/10014377685
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Service innovation insights in the grocery retail service ecosystem
Hysa, Xhimi; Carrubbo, Luca; Iandolo, Francesca; … - In: International journal of services and standards : IJSS 13 (2023) 3/4, pp. 221-243
Persistent link: https://www.econbiz.de/10014430211
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Exploring the effects of service innovation ambidexterity on service design in the tourism and hospitality industry
Tajeddini, Kayhan; Gamage, Thilini Chathurika; Tajdini, … - In: International journal of hospitality management 119 (2024), pp. 1-14
Persistent link: https://www.econbiz.de/10015070775
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The different shades of innovation emergence in smart service systems : the case of Italian cluster for aerospace technology
Troisi, Orlando; Visvizi, Anna; Grimaldi, Mara - In: The journal of business & industrial marketing 39 (2024) 6, pp. 1105-1129
Persistent link: https://www.econbiz.de/10015081111
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Smart cash point in a B2B market to enable service innovation : towards transparency and shared intentions- a case study
Megaro, Antonietta - In: The journal of business & industrial marketing 39 (2024) 6, pp. 1162-1173
Persistent link: https://www.econbiz.de/10015081122
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Engagement capability, innovation intensity and firm performance : the role of competitive intensity
Anning-Dorson, Thomas; Nyamekye, Michael Boadi - In: Journal of African business 21 (2020) 4, pp. 493-508
Persistent link: https://www.econbiz.de/10012312320
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Variety is the spice of innovation : mediating factors in the service idea generation process
Duverger, Philippe - In: Creativity and innovation management 21 (2012) 1, pp. 106-119
Persistent link: https://www.econbiz.de/10009519795
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Co-creating service experience practices
McColl-Kennedy, Janet R.; Cheung, Lilliemay; Ferrier, … - In: Journal of service management 26 (2015) 2, pp. 249-275
Persistent link: https://www.econbiz.de/10011401339