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How online product reviews affect retail sales : a meta-analysis

Floyd, Kristopher; Freling, Ryan; Alhoqail, Saad; Cho, … - In: Journal of retailing 90 (2014) 2, pp. 217-232

Persistent link: https://www.econbiz.de/10010402315

Listening and perseverance – two sides to a coin in quality evaluations

Janakiraman, Narayan; Bullemore, Jorge; … - In: Journal of Consumer Marketing 36 (2019) 1, pp. 72-81

Purpose: The purpose of this study is to examine how a service provider’s offer quality is evaluated (OQ).This study shows that attitude toward the salesperson in a service context (AS) is an important antecedent to OQ. Design/methodology/approach: This study involves three studies, first is...

Persistent link: https://www.econbiz.de/10012073705

Effect of effort and deadlines on consumer product returns

Janakiraman, Narayan; Ordóñez, Lisa - In: Journal of consumer psychology : JCP : the official … 22 (2012) 2, pp. 260-271

Persistent link: https://www.econbiz.de/10009569967

The psychology of decisions to abandon waits for service

Janakiraman, Narayan; Meyer, Robert J.; Hoch, Stephen J. - In: Journal of marketing research : JMR 48 (2011) 6, pp. 970-984

Persistent link: https://www.econbiz.de/10010217424

Differential effects of pay-it-forward and direct-reciprocity on prosocial behavior

Yang, Zhiyong; Janakiraman, Narayan; Hossain, Mehdi T.; … - In: Journal of business research : JBR 121 (2020), pp. 400-408

Persistent link: https://www.econbiz.de/10012417361

Spending as protection : the need for safety increases preference for luxury products

Ma, Han; Bradshaw, Hannah K.; Janakiraman, Narayan; … - In: Marketing letters : a journal of research in marketing 30 (2019) 1, pp. 45-56

Persistent link: https://www.econbiz.de/10012016708

Slogan recall effects on marketplace behaviors : the roles of external search and brand assessment

Briggs, Elten; Janakiraman, Narayan - In: Journal of business research : JBR 80 (2017), pp. 98-105

Persistent link: https://www.econbiz.de/10011771448

Spillover Effects: How Consumers Respond to Unexpected Changes in Price and Quality

Janakiraman, Narayan; Meyer, Robert J.; Morales, Andrea C. - In: Journal of consumer research : JCR ; an … 33 (2006) 3, pp. 361-369

Persistent link: https://www.econbiz.de/10007398866

How does consumers' local or global identity influence price-perceived quality associations? : the role of perceived quality variance

Yang, Zhiyong; Sun, Sijie; Lalwani, Ashok K.; … - In: Journal of marketing 83 (2019) 3, pp. 145-162

Persistent link: https://www.econbiz.de/10012176057

Effect of effort and deadlines on consumer product returns

Janakiraman, Narayan; Ordóñez, Lisa - In: Journal of consumer psychology : the official journal … 22 (2012) 2, pp. 260-272

Persistent link: https://www.econbiz.de/10009972556