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Jaiyeoba, Olumide Olasimbo; Svotwa, Douglas T.; … - In: South African journal of business management 51 (2020) 1, pp. 1-11

Purpose: This study examines the degree and the extent to which the satisfaction/delight of cellular network customers in Botswana is affected by the service delivery skills of network employees, the value received from offerings of the network and the trust that they have within a service...

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Competent edge to activate the intention of online customer

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Performance measure of online system acceptance and customer satisfaction through airlines websites in Malaysia

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User satisfaction with mobile websites : the impact of perceived usefulness (PU), perceived ease of use (PEUO) and trust

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Satisfaction with mobile food delivery app (MFDA) usage and the moderating role of perceived COVID 19 risk

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How customer knowledge management helps retain fitness club members : a mediating effect of relationship quality

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Direct and mediating effects of social media on e-commerce purchase intention : a comparative approach

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