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Managing crisis communication via social media
Špoljarić, Anja - In: Naše gospodarstvo : NG 67 (2021) 1, pp. 23-32
Persistent link: https://www.econbiz.de/10012584399
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Ten rules for dealing with negative contributions in social media
Stránská, Adriana; Stříteský, Václav - In: Central European business review : CEBR 4 (2015) 1, pp. 50-60
Persistent link: https://www.econbiz.de/10011489351
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Crisis communication on social media - lessons from Covid-19
London, Jackie; Matthews, Kevin - In: Journal of decision systems 31 (2022) 1/2, pp. 150-170
Persistent link: https://www.econbiz.de/10013163019
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Learning from past crises : evaluating hotels' online crisis responses to health crises
Liu, Bingjie; Kim, Hany; Ying, Tianyu - In: Tourism and hospitality research : THR 20 (2020) 3, pp. 372-378
Persistent link: https://www.econbiz.de/10012263717
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Brand personality usage in crisis communication in Facebook
Han, Jiyoon; Sung, Yoon Hi; Kim, Dong Hoo - In: Journal of promotion management : JPM 24 (2018) 6, pp. 798-819
Persistent link: https://www.econbiz.de/10011979242
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Topic and sentiment analysis of crisis communications about the COVID-19 pandemic in Twitter's tourism hashtags
Carvache-Franco, Orly; Carvache-Franco, Mauricio; … - In: Tourism and hospitality research : THR 23 (2023) 1, pp. 44-59
Persistent link: https://www.econbiz.de/10014230847
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Commentary: space is hard : using social media for selective investigative disclosure as a multi-faceted crisis communication strategy to achieve technical transparency
Waters, Eric D.; D'Urso, Scott C. - In: International journal of business communication : IJBC … 60 (2023) 2, pp. 635-655
Persistent link: https://www.econbiz.de/10014229044
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Communication strategies for reputation management of the company
Dimitrova, Yanica Petkova - In: Revista română de economie 43 (2016) 2, pp. 5-13
Persistent link: https://www.econbiz.de/10011546136
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Crowdsourcing strategizing : communication technology affordances and the communicative constitution of organizational strategy
Aten, Kathryn; Thomas, Gail Fann - In: International journal of business communication : IJBC … 53 (2016) 2, pp. 148-180
Persistent link: https://www.econbiz.de/10011458662
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Social media influencers in strategic communication
Borchers, Nils S. (ed.) - 2022
Persistent link: https://www.econbiz.de/10012650039