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Factors influencing web customers' willingnes to engage in online shopping with an internet retailer

Pavur, Robert J.; Abdullah, A. B. M.; Murad, Md. Wahid - In: Journal of internet commerce 15 (2016) 3, pp. 292-310

Persistent link: https://www.econbiz.de/10011636496

Excellent products or servitisation? : analysing retailers' preference before and after a loyalty programme

Vila-Lopez, Natalia; Kuster-Boluda, Ines - In: Total quality management & business excellence : an … 28 (2017) 12, pp. 1378-1392

Persistent link: https://www.econbiz.de/10011781629

Customer experience quality and demographic variables (age, gender, education level, and family income) in retail stores

Deshwal, Pankaj - In: International journal of retail & distribution management 44 (2016) 9, pp. 940-955

Persistent link: https://www.econbiz.de/10011621222

The role of innovation on Indian retail industry

Khaled, Amgad S.; Ahmed, Salma; Yahya, Ali Thabit; … - In: International journal of business innovation and … 23 (2020) 4, pp. 435-452

Persistent link: https://www.econbiz.de/10012507085

Influence of customer application experience and value in use on loyalty toward retailers

Japutra, Arnold; Utami, Ami Fitri; Molinillo, Sebastian; … - In: Journal of retailing and consumer services 59 (2021), pp. 1-10

Persistent link: https://www.econbiz.de/10012434226

The impact of hard discounter presence on store satisfaction and store loyalty

Hunneman, Auke; Verhoef, Peter C.; Sloot, Laurens M. - In: Journal of retailing and consumer services 59 (2021), pp. 1-13

Persistent link: https://www.econbiz.de/10012434278

The relationship among image, satisfaction and loyalty : innovative factor of competitiveness for shopping centers

Abrudan, Ioana-Nicoleta; Plăiaş, Ioan; Dabija, Dan … - In: Amfiteatru economic : an economic and business research … 17 (2015) 39, pp. 536-552

Currently, most markets are characterized by high competition among shopping centers. Under these circumstances, the evolution in the competitiveness and performance of the centers is increasingly linked to the success in the innovation of current activities, which is aimed at improving their...

Persistent link: https://www.econbiz.de/10011820728

Constituents and consequences of smart customer experience in retailing

Roy, Sanjit; Balaji, M. S.; Sadeque, Saalem; Bang, Nguyen; … - In: Technological forecasting & social change : an … 124 (2017), pp. 257-270

Persistent link: https://www.econbiz.de/10011899384

Measuring customer experience in physical retail environments

Bustamante, Juan Carlos; Rubio Benito, Natalia - In: Journal of service management 28 (2017) 5, pp. 884-913

Persistent link: https://www.econbiz.de/10011801824

How store attributes impact shoppers' loyalty in emerging countries : an investigation in the Indian retail sector

Grosso, Monica; Castaldo, Sandro; Grewal, Anjana - In: Journal of retailing and consumer services 40 (2018), pp. 117-124

Persistent link: https://www.econbiz.de/10011801826