Afin d’alimenter la réflexion des étudiants en gestion, il leur est proposé d’effectuer une mesure objective de Quelle est l’attitude actuelle des français vis-à-vis du marketing ?

Purpose – The purpose of this paper is to design, develop and evaluate a reliable and valid scale for the measurement of online retail service quality, specifically in the French context. Design/methodology/approach – Study 1 derived scale items from the literature by content analysis. Study...

si les normes ISO 9000 traduisent un consensus international quant auxcaractéristiques essentielles que doit posséder un système qualité pour garantir le fonctionnement efficace de toute organisation, il semblerait qu'après des années de certification, les responsables qualité doivent...

Purpose – The purpose of this paper is to design, develop and evaluate a reliable and valid scale for the measurement of online retail service quality, specifically in the French context. Design/methodology/approach – Study 1 derived scale items from the literature by content analysis. Study...

Previous scholars argue that human resource practices advance valuable knowledge what could be reflected positively on innovations. Accordingly, we empirically investigate whether human resource related practices such as top management support and regularity of employees meetings are related to...

The aim of this paper is to increase the understanding of the opportunities and obstacles for developing entrepreneurial activities in agro-tourism sector in northern Montenegro. Therefore, this paper, thus, aims to set a framework for studying the role of innovations and entrepreneurship in the...

European business sector pays an ever more increasing attention to competences such as sense of initiative and entrepreneurship but Western Balkan countries as transition countries from state regulated towards market economy, have a high level of resistance to private initiatives and...

Based on an integrated theoretical framework, we argue that socially responsible firms aspire to higher ethical and moral standards than other firms and foster higher intrinsic motivation to avoid downsizing. In line with this, we develop hypotheses proposing a negative association of Corporate...