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An Evaluation of In-Store Services to Enhance Customer Satisfaction

Kotni, V.V.Devi Prasad - 2020

Retail services are activities or a series of activities performed by retailers that are designed to enhance the customer satisfaction levels. In-store services are a kind of retail services provided by the retailer to ensure maximum customer convenience while the customers are shopping inside...

Persistent link: https://www.econbiz.de/10012854324

Can a retail environment be simulated by photographs?

Willems, Kim; Doucé, Lieve; Petermans, Ann - In: Journal of marketing management : JMM ; journal of the … 37 (2021) 15/16, pp. 1514-1549

Persistent link: https://www.econbiz.de/10012802288

The effects of circular format on store patronage : an Italian perspective

De Cosmo, Lucrezia Maria; Piper, Luigi; Nataraajan, Rajan; … - In: Journal of business research : JBR 140 (2022), pp. 430-438

Persistent link: https://www.econbiz.de/10013040673

User perceptions of 3D online store designs : an experimental investigation

Krasonikolakis, Ioannis; Vrechopoulos, Adam; … - In: Information systems and e-business management : ISeB 19 (2021) 4, pp. 1221-1354

Persistent link: https://www.econbiz.de/10012703224

Experiencing ethical retail ideology in the servicescape

Pecoraro, Maria; Uusitalo, Outi; Valtonen, Anu - In: Journal of marketing management : JMM ; journal of the … 37 (2021) 5/6, pp. 520-547

Persistent link: https://www.econbiz.de/10012515282

The influence of human crowding and store messiness on consumer purchase intention : the role of contamination and scarcity perceptions

Gupta, Shipra; Coskun, Merve - In: Journal of retailing and consumer services 61 (2021), pp. 1-10

Persistent link: https://www.econbiz.de/10012581865

Encouraging healthy choices in the retail store environment : combining product information and shelf allocation

Grandi, Benedetta; Burt, Steven; Cardinali, Maria Grazia - In: Journal of retailing and consumer services 61 (2021), pp. 1-9

Persistent link: https://www.econbiz.de/10012581882

Longitudinal analysis versus cross-sectional analysis in assessing the factors influencing shoppers' impulse purchase behavior : do the store ambience and salesperson interactions...

Katakam, Bharath Shashanka; Bhukya, Ramulu; … - In: Journal of retailing and consumer services 61 (2021), pp. 1-11

Persistent link: https://www.econbiz.de/10012581927

In-store journey model with purchasing behavior based on in-store journey data and ID-POS data

Ishimaru, Yutaro; Morita, Hiroyuki; Goto, Yusuke - In: The review of socionetwork strategies 15 (2021) 1, pp. 215-237

Persistent link: https://www.econbiz.de/10012584004

Reducing COVID-19 infection risks in retail stores through mobile payments : investigating the determinants of in-store proximity m-payment usage

Wagner, Gerhard; Steinmann, Sascha; Hälsig, Frank; … - In: Marketing : ZFP ; journal of research and management 43 (2021) 1/2, pp. 23-36

Persistent link: https://www.econbiz.de/10012600953

A service of the

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