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The interplay of customer expe...
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Consumer behaviour
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Aksoy, Lerzan
78
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46
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43
Benoit, Sabine
40
Cooil, Bruce
30
Buoye, Alexander
26
Zaki, Mohamed
23
Alkire, Linda
21
Möller, Sabine
20
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15
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11
Gruber, Thorsten
11
Rust, Roland T.
11
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9
Burton, Jamie
9
Andreassen, Tor Wallin
8
Kandampully, Jay
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Lariviere, Bart
8
Larivière, Bart
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Nasr, Linda
6
Theodoulidis, Babis
6
Vavra, Terry G.
6
Williams, Luke
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Wittkowski, Kristina
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Fließ, Sabine
5
Hammedi, Wafa
5
Kabadayi, Sertan
5
Malthouse, Edward C.
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McColl-Kennedy, Janet R.
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Mithas, Sunil
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Zahorik, Anthony J.
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Ball, Joan P.
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De Keyser, Arne
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Faßnacht, Martin
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ECONIS (ZBW)
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21
Customer deviance : a framework, prevention strategies, and opportunities for future research
Fombelle, Paul W.
;
Voorhees, Clay M.
;
Jenkins, Mason R.
; …
- In:
Journal of business research : JBR
116
(
2020
),
pp. 387-400
Persistent link: https://www.econbiz.de/10012257631
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22
Retail format selection in on-the-go shopping situations
Benoit, Sabine
;
Evanschitzky, Heiner
;
Teller, Christoph
- In:
Journal of business research : JBR
100
(
2019
),
pp. 268-278
Persistent link: https://www.econbiz.de/10012023802
Saved in:
23
Performance Management im Luxusgüterhandel : Entwicklung eines Kennzahlensystems für das Management von Luxusgeschäften
Hirschhausen, Marcella von
-
2018
Persistent link: https://www.econbiz.de/10011911664
Saved in:
24
Linking service convenience to satisfaction : dimensions and key moderators
Benoit, Sabine
;
Klose, Sonja
;
Ettinger, Andreas
- In:
The journal of services marketing
31
(
2017
)
6
,
pp. 527-538
Persistent link: https://www.econbiz.de/10011801585
Saved in:
25
Consumer behavior in the realm of the health-food-marketing triangle
Huneke, Tabea
-
2016
Persistent link: https://www.econbiz.de/10011750306
Saved in:
26
A triadic framework for collaborative consumption (CC) : motives, activities and resources & capabilities of actors
Benoit, Sabine
;
Baker, Thomas L.
;
Bolton, Ruth N.
; …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 219-227
Persistent link: https://www.econbiz.de/10011745282
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27
A consumer perspective on managing the consequences of chain liability
Hartmann, Julia
;
Forkmann, Sebastian
;
Benoit, Sabine
; …
- In:
The journal of supply chain management
58
(
2022
)
4
,
pp. 58-89
Persistent link: https://www.econbiz.de/10013461188
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28
The dark side of the sharing economy : a systematic literature review of externalities and their regulation
Mosaad, Mohamed
;
Benoit, Sabine
;
Jayawardhena, Chanaka
- In:
Journal of business research : JBR
168
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014434768
Saved in:
29
Autonomous stores : how levels of in-store automation affect store patronage
Benoit, Sabine
;
Altrichter, Birgit
;
Grewal, Dhruv
; …
- In:
Journal of retailing
100
(
2024
)
2
,
pp. 217-238
Persistent link: https://www.econbiz.de/10015065164
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30
Innovation in the sharing economy : a framework and future research agenda
Benoit, Sabine
;
Wang, Yonggui
;
Teng, Lefa
;
Hampson, …
- In:
Journal of business research : JBR
149
(
2022
),
pp. 207-216
Persistent link: https://www.econbiz.de/10013325588
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