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Effects of the size of the board of directors and board involvement in strategy on a private club's financial performance
Kim, Seung Hyun; Cha, JaeMin; Cichy, Ronald F.; Kim, Mi Ran - In: International journal of contemporary hospitality management 24 (2012) 1, pp. 7-25
Persistent link: https://www.econbiz.de/10009510241
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General managers' and chief operating officers' evaluations of private club boards of directors
Cha, JaeMin; Kim, Seung Hyun; Cichy, Ronald F.; Kim, Mi Ran - In: International journal of hospitality management 32 (2013), pp. 245-253
Persistent link: https://www.econbiz.de/10009718394
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Antecedents of social capital and its impact on satisfaction and Loyalty
Kim, Mi Ran; Cichy, Ronald F.; Zhang, Lu; Yu, JungHee - In: Journal of hospitality marketing & management 28 (2019) 2, pp. 263-284
Persistent link: https://www.econbiz.de/10012176613
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Relationships among customer satisfaction, delight, and loyalty in the hospitality industry
Kim, Mi Ran; Vogt, Christine; Knutson, Bonnie J. - In: Journal of hospitality & tourism research : JHTR ; the … 39 (2015) 2, pp. 170-197
Persistent link: https://www.econbiz.de/10011282980
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Posttrip behavioral differences between first-time and repeat guests : a two-phase study in a hospitality setting
Kim, Mi Ran; Knutson, Bonnie J.; Vogt, Christine - In: Journal of hospitality marketing & management 23 (2014) 7/8, pp. 722-745
Persistent link: https://www.econbiz.de/10010473498
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Understanding employee delight and voice from the internal marketing perspective
Kim, Mi Ran; Knutson, Bonnie J.; Han, Jaebum - In: Journal of hospitality marketing & management 24 (2015) 3/4, pp. 260-286
Persistent link: https://www.econbiz.de/10011292866
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Impact of customer-based corporate reputation on customer engagement behaviors : customer identification and brand love as mediators and industry type as a moderator
Choi, Laee; Kim, Mi Ran; Kwon, He-Boong - In: The journal of brand management : an international journal 29 (2022) 2, pp. 150-166
Persistent link: https://www.econbiz.de/10013170547
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The effects of employee voice and delight on job satisfaction and behaviors : comparison between employee generations
Kim, Mi Ran; Knutson, Bonnie J.; Choi, Laee - In: Journal of hospitality marketing & management 25 (2016) 5/6, pp. 563-588
Persistent link: https://www.econbiz.de/10011578856
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Topical foci, industries studied, and research topics : a study of 17 annual ICHRIE conferences
Koh, Yoon; Kim, Mi Ran; Reynolds, Dennis; McCarty, Kathy - In: Journal of hospitality & tourism research : JHTR ; the … 45 (2021) 5, pp. 887-891
Persistent link: https://www.econbiz.de/10012592007
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Hotel employees' organizational behaviors from cross-national perspectives
Kim, Mi Ran; Choi, Laee; Knutson, Bonnie J.; … - In: International journal of contemporary hospitality management 29 (2017) 12, pp. 3082-3100
Persistent link: https://www.econbiz.de/10011804942