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Customer metrics and how store...
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106
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95
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94
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89
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89
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87
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81
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1
How to measure quality in multi-channel retailing and not die trying
Acquila-Natale, Emiliano
;
Iglesias-Pradas, Santiago
- In:
Journal of business research : JBR
109
(
2020
),
pp. 38-48
Persistent link: https://www.econbiz.de/10012238022
Saved in:
2
Customers' irrational beliefs : scale development and validation
Seger-Guttmann, Tali
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 54-66
Persistent link: https://www.econbiz.de/10012025828
Saved in:
3
Antecedents of store loyalty among Chinese customers
Chu, Yun
;
Vásquez Párraga, Arturo
;
Ma, Jianyu
- In:
International journal of business
23
(
2018
)
2
,
pp. 151-165
Persistent link: https://www.econbiz.de/10011863694
Saved in:
4
The discourse of "respect for customers"
Daskou, Sofia
;
Konstas, Despina D.
- In:
International journal of economics and business research
6
(
2013
)
4
,
pp. 400-410
Persistent link: https://www.econbiz.de/10010349074
Saved in:
5
Roles of retailer tactics and customer-specific factors in shopper
marketing
: substantive, methodological, and conceptual issues
Grewal, Dhruv
;
Roggeveen, Anne L.
;
Nordfält, Jens
- In:
Journal of business research : JBR
69
(
2016
)
3
,
pp. 1009-1013
Persistent link: https://www.econbiz.de/10011440069
Saved in:
6
Exploring customer attachment behaviour to sustain the retail industry in Malaysia
Rozita Naina Mohamed
;
Halimahton Borhan
- In:
World journal of entrepreneurship, management and …
10
(
2014
)
1
,
pp. 69-76
Persistent link: https://www.econbiz.de/10010493044
Saved in:
7
Retail shopper
marketing
: the future of promotional flyers
Ziliani, Cristina
;
Ieva, Marco
- In:
International journal of retail & distribution management
43
(
2015
)
6
,
pp. 488-502
Persistent link: https://www.econbiz.de/10011387793
Saved in:
8
Geschäftstreue im
Einzelhandel
: Determinanten, Erklärungsansätze, Meßkonzepte
Jungwirth, Georg
-
1997
Persistent link: https://www.econbiz.de/10000951419
Saved in:
9
Frontline employee inspiration in retailing : conceptualization, scale development, sources, and customer outcomes
Neumüller, Kathrin
-
2022
Persistent link: https://www.econbiz.de/10013188011
Saved in:
10
Gamification in a servicescape context : a conceptual framework
Helmefalk, Miralem
;
Marcusson, Leif
- In:
International journal of internet marketing and …
13
(
2019
)
1
,
pp. 22-46
Persistent link: https://www.econbiz.de/10012105496
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