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Toward understanding persuasion expressions : the activation of attitudes
Whittler, Tommy E.; Manolis, Chris - In: Psychology & marketing 32 (2015) 8, pp. 874-890
Persistent link: https://www.econbiz.de/10011307816
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Seller's information sharing strategy to counter a bid from a rival supplier : a study of negotiations in two cultures
Roy, Abhik; Menasco, Michael B. - In: Journal of marketing theory and practice 23 (2015) 4, pp. 455-469
Persistent link: https://www.econbiz.de/10011340219
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The thin line between love and hate of attention : the customer shopping experience
Alhouti, Sarah; Gillespie, Erin Adamson; Chang, Woojung; … - In: Journal of marketing theory and practice 23 (2015) 4, pp. 415-433
Persistent link: https://www.econbiz.de/10011340222
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The ambivalent consumer : a sequential investigation of response amplification in buyer-seller encounters
Bush, Victoria D.; Yang, Lifeng; Hill, Katerina E. - In: Journal of marketing theory and practice 23 (2015) 4, pp. 402-414
Persistent link: https://www.econbiz.de/10011340223
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Positive and negative social reactions to salesperson deviance
Hochstein, Bryan W.; Bonney, Leff; Clark, Melissa - In: Journal of marketing theory and practice 23 (2015) 3, pp. 303-320
Persistent link: https://www.econbiz.de/10011312658
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Storytelling during retail sales encounters
Gilliam, David A.; Zablah, Alex R. - In: Journal of retailing and consumer services 20 (2013) 5, pp. 488-494
Persistent link: https://www.econbiz.de/10009768987
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Multiview as a reflective framework : enabling reflection, transforming practice
Green, Gill; Hagen, David; Roberts, David Caton - In: International journal of management practice : IJMP 6 (2013) 2, pp. 165-177
Persistent link: https://www.econbiz.de/10009774421
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The role of server-patron mutual disclosure in the formation of rapport with and revisit intentions of patrons at full-service restaurants : the moderating roles of marital status...
Hwang, Jinsoo; Kim, Samuel Seongseop; Hyun, Sunghyup Sean - In: International journal of hospitality management 33 (2013), pp. 64-75
Persistent link: https://www.econbiz.de/10009746514
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The chocolate conversation : lead bittersweet change, transform your business
Fass, Rose - 2013
Persistent link: https://www.econbiz.de/10009750143
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Erfolgsstrategien im persönlichen Verkauf von Luxusmarken
Wieseke, Jan; Alavi, Sascha; Habel, Johannes; Dörfer, … - In: Marketing : ZFP ; journal of research and management 35 (2013) 2, pp. 131-143
Persistent link: https://www.econbiz.de/10009750430