Purpose – Achieving quality standards in postgraduate education, particularly among Higher Degree by Research (HDR) students, can be challenging. In addition to the diverse educational and cultural backgrounds of these students, thesis writing frequently involves the development of new skills...

Purpose: This paper aims to determine the dimensions of service quality of advertising agencies and their effects on relationship quality between an advertising agency and their clients through the social and economic exchange. Design/methodology/approach: The intention was to target firms...

Purpose: This paper aims to examine impediments to the adoption of sustainable water-efficient technological innovation in agriculture. Farming is the largest water consumer and food production expansion in response to global population growth, combined with increasing droughts from climate...

Purpose – The study aims to consider the overall impact of the service encounters and projects undertaken on the long-term relationship between the agency and its clients. Design/methodology/approach – The study uses a parallel mixed-method design incorporating quantitative and qualitative...