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Mapping new service development : a review and synthesis of literature

Kitsios, Fotis; Kamariotou, Maria - In: The service industries journal 40 (2020) 9/10, pp. 682-704

Persistent link: https://www.econbiz.de/10012260326

Service innovation in practice : drivers and enablers

Dasgupta, Meeta - In: International journal of management concepts and … 9 (2015/2016) 3, pp. 255-270

Persistent link: https://www.econbiz.de/10011725443

Stakeholder integration in service innovation : an exploratory case study in the healthcare industry

Jonas, Julia M.; Roth, Angela - In: International journal of technology management : IJTM 73 (2017) 1/3, pp. 91-113

Persistent link: https://www.econbiz.de/10011691003

Service innovations : what the managers believe and what the customers say

Randhawa, Praneet; Kim, Mi Ran; Cichy, Ronald F. - In: Journal of hospitality marketing & management 26 (2017) 2, pp. 186-206

Persistent link: https://www.econbiz.de/10011669774

Social computing and service innovation : a framework for research

Abedin, Babak; Qahri-Saremi, Hamed - In: Journal of organizational computing and electronic commerce 28 (2018) 1, pp. 1-8

Persistent link: https://www.econbiz.de/10011809811

Key drivers for service innovation in the UAE's hotel sector

Beshr, Hasan Al; Hossan, Chowdhury Golam - In: International journal of entrepreneurship and … 22 (2018) 3, pp. 251-268

Persistent link: https://www.econbiz.de/10011912213

The dilemma of service productivity and service innovation : an empirical exploration in financial services

Aspara, Jaakko; Klein, Jan F.; Luo, Xueming; Tikkanen, … - In: Journal of service research : JSR 21 (2018) 2, pp. 249-262

Persistent link: https://www.econbiz.de/10011855809

Educating the future generations of service innovators : insights from Finland

Ferruzca, Marco; Tossavainen, Päivi; Kaartti, Virpi - In: European review of service economics and management (2016) 2/2, pp. 93-113

Persistent link: https://www.econbiz.de/10011894301

Service innovation and service innovation performance : a study of banking services

Muhammad Imran Hanif; Asgher, Muhammad Umer - In: Pakistan journal of commerce and social sciences 12 (2018) 2, pp. 670-694

This study empirically examines the relationship between service innovation and service innovation performance. Typology of service innovation (SI) based on new service offering/product (NSO), new service process (NSP) and new service business model (NSBM)is tested for their likely effect on...

Persistent link: https://www.econbiz.de/10011934293

Deployment strategies for service innovation

Wang, Qiang; Voss, Christopher A.; Zhao, Xiande - In: IEEE transactions on engineering management : EM 66 (2019) 4, pp. 514-528

Persistent link: https://www.econbiz.de/10012129810