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Enterprise development in SMEs and entrepreneurial firms : dynamic processes

Ndubisi, Nelson Oly (contributor); … - 2013

Persistent link: https://www.econbiz.de/10009719870

Service quality orientation: an approach to diffusing mindfulness in SMEs

Owusu‐Frimpong, Nana; Nwankwo, Sonny - In: International Journal of Quality & Reliability Management 29 (2012) 6, pp. 681-698

Purpose – The purpose of this paper is to connect mindfulness with service quality constructs and apply the resultant framework, service‐mindful orientation (SMO), to the analysis of strategic perspectives and philosophical orientations of small to medium‐sized enterprises (SMEs) in Ghana...

Persistent link: https://www.econbiz.de/10014800708

Conflict handling, trust and commitment in outsourcing relationship : a Chinese and Indian study

Ndubisi, Nelson Oly - In: Industrial marketing management : the international … 40 (2011) 1, pp. 109-117

Persistent link: https://www.econbiz.de/10008907884

Relationship quality : upshot of mindfulness-based marketing strategy in small organisations

Ndubisi, Nelson Oly - In: International journal of quality & reliability management 29 (2012) 6, pp. 626-641

Persistent link: https://www.econbiz.de/10009620499

Mindfulness, quality and reliability in small and large firms : guest editorial

Ndubisi, Nelson Oly - In: International journal of quality & reliability management 29 (2012) 6, pp. 600-606

Persistent link: https://www.econbiz.de/10009620501

Role of gender in conflict handling in the context of outsourcing service marketing

Ndubisi, Nelson Oly - In: Psychology & marketing 30 (2013) 1, pp. 26-35

Persistent link: https://www.econbiz.de/10009716247

Consumer mindfulness and marketing implications

Ndubisi, Nelson Oly - In: Psychology & marketing 31 (2014) 4, pp. 237-250

Persistent link: https://www.econbiz.de/10010347727

Entrepreneurship and service innovation

Ndubisi, Nelson Oly - In: The journal of business & industrial marketing 29 (2014) 6, pp. 449-453

Persistent link: https://www.econbiz.de/10010413245

Mindfulness, reliability, pre-emptive conflict handling, customer orientation and outcomes in Malaysia's healthcare sector

Ndubisi, Nelson Oly - In: Journal of business research : JBR 65 (2012) 4, pp. 537-546

Persistent link: https://www.econbiz.de/10009512738

Relationship marketing, customer satisfaction and loyalty : a theoretical and empirical analysis from an Asian perspective

Ndubisi, Nelson Oly; Malhotra, Naresh K.; Chan Kok Wah - In: Journal of international consumer marketing 21 (2009) 1, pp. 5-16

Persistent link: https://www.econbiz.de/10003890671

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