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The influence of utilitarian value, hedonic value, social value, and perceived risk on customer satisfaction : survey of e-commerce customers in Indonesia
Evelina, Tri Yulistyawati; Kusumawati, Andriani; … - In: Verslas : teorija ir praktika : Vilniaus Gedimino … 21 (2020) 2, pp. 613-622
value, and perceived risk on e-commerce customer satisfaction in Indonesia. Data was collected through an online survey and … Statistics analysis. The results of the study showed that utilitarian value significantly influences customer satisfaction …. Hedonic value significantly influences customer satisfaction. However, the findings showed that social value did not have a …
Persistent link: https://www.econbiz.de/10012502304
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The effect of hedonic value, utilitarian value, and customer satisfaction in predicting repurchase intention and willingness to pay a price premium for smartwatch brands
Saygılı, Metin; Yalçıntekin, Tolga - In: Management : journal of contemporary management issues 26 (2021) 2, pp. 179-195
Persistent link: https://www.econbiz.de/10013502491
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Hedonic consumption pathway vs. acquisition-transaction utility pathway : an empirical comparison of Airbnb and hotels
Li, Jing; Hudson, Simon; So, Kevin Kam Fung - In: International journal of hospitality management 94 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012495040
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The effect of convenience store dessert on consumers value and satisfaction
Cha, Seong Soo; Lee, Su-Han - In: Journal of Asian finance, economics and business : JAFEB 7 (2020) 3, pp. 191-199
Persistent link: https://www.econbiz.de/10012667341
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Consumer values and service quality perceptions of food truck experiences
Shin, Yeon Ho; Kim, Haemi; Severt, Kimberly - In: International journal of hospitality management 79 (2019), pp. 11-20
Persistent link: https://www.econbiz.de/10012012771
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Value-based customers satisfaction and continuance intention for mobile financial services : the roles of utilitarian, hedonic, and personal values
Omigie, N. O. - 2017
customer satisfaction and continuance use intention. When empirically validated, it will present a value-based framework for …
Persistent link: https://www.econbiz.de/10011774587
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Effects of flexibility and interactivity on the perceived value of and satisfaction with e-commerce : evidence from Indonesia
Purwanto; Kuswandi - In: Market : review for marketing theory and practice 29 (2017) 2, pp. 139-159
Persistent link: https://www.econbiz.de/10011809163
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Mediating role of perceived authenticity in the relationship between luxury service experience and life satisfaction
Kwon, Jookyung; Amendah, Eklou; Ahn, Jiseon - In: Journal of strategic marketing 32 (2024) 2, pp. 137-151
Persistent link: https://www.econbiz.de/10014553133
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Effects of utilitarian, hedonic and social motives on mall shoppers satisfaction
Magai, Petro Sauti - In: Business management review : journal of the University … 27 (2024) 1, pp. 52-68
Persistent link: https://www.econbiz.de/10015053331
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Mobile hotel reservations and customer behavior : channel familiarity and channel type
Kim, Jinkyung Jenny; Chua, Bee-Lia; Han, Heesup - In: Journal of vacation marketing 27 (2021) 1, pp. 82-102
Persistent link: https://www.econbiz.de/10012426217