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1
Beyond loyalty : customer satisfaction, loyalty, and fortitude
Fraering, Martin
;
Minor, Michael
- In:
The journal of services marketing
27
(
2013
)
4
,
pp. 334-344
Persistent link: https://www.econbiz.de/10009788843
Saved in:
2
Ein Meßkonzept für die Bankloyalität : Investitionen in Bank/Kunde-Beziehungen unter Risikoaspekten
Polan, Ralf
-
1995
Persistent link: https://www.econbiz.de/10000541974
Saved in:
3
Bank marketing and its effects on customer retention in microfinance in Yaounde, Cameroon
Mah, Tarbot Chelsea
;
Grimbald, Ndah
- In:
Business and Economic Research : BER
13
(
2023
)
1
,
pp. 57-68
Persistent link: https://www.econbiz.de/10014288635
Saved in:
4
Marketing von Finanzdienstleistungen : Dienstleistungsqualität im Privatkundengeschäft der Banken
Schöse, Ralph A.
-
2002
-
1. Aufl
Persistent link: https://www.econbiz.de/10001627942
Saved in:
5
Wertschaffung durch systematischen Vertrieb : Beiträge zum Rostocker Bankenkolloquium am 18. Juni 2002
Siemons, Christoph
-
2003
Persistent link: https://www.econbiz.de/10001761428
Saved in:
6
Determinants of
students
' loyalty in the Ghanaian banking industry
Narteh, Bedman
- In:
The TQM journal : the international review of …
25
(
2013
)
2
,
pp. 153-169
Persistent link: https://www.econbiz.de/10009723916
Saved in:
7
An evaluation of an integrated perspective of perceived service quality for retail banking services in India
Mittal, Sanjiv
;
Gera, Rajat
;
Batra, Dharminder Kumar
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
3
,
pp. 330-350
Persistent link: https://www.econbiz.de/10011383612
Saved in:
8
Kaufverhalten bei Bankdienstleistungen
Schramm, Christian
-
2002
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001658212
Saved in:
9
Kooperative Marktbearbeitung von Sparkassen und öffentlichen Versicherern
Brockhoff, Alexandra
-
2000
Persistent link: https://www.econbiz.de/10001485988
Saved in:
10
From traditional banking to technology-enabled banking services in India : a study of bank customers' perceptive
Ali, Liaqat
;
Kaur, Simran Jit
- In:
Journal for global business advancement : JGBA
15
(
2022
)
4
,
pp. 447-468
Persistent link: https://www.econbiz.de/10014309015
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