Narrow search
Showing 51 - 60 of 150,261
Cover Image
The impact of services brand personality on consumer-brand relationship quality
Ghantous, Nabil - In: Services marketing quarterly 37 (2016) 3, pp. 185-199
Persistent link: https://www.econbiz.de/10011537855
Cover Image
The relationship among website quality,consumer satisfaction, and loyalty in Vietnamese banking sector
Le Van Huy; Pham Dinh Tuyen - In: Journal of economic development 22 (2015) 3, pp. 81-101
Persistent link: https://www.econbiz.de/10011564772
Cover Image
Posttrip behavioral differences between first-time and repeat guests : a two-phase study in a hospitality setting
Kim, Mi Ran; Knutson, Bonnie J.; Vogt, Christine - In: Journal of hospitality marketing & management 23 (2014) 7/8, pp. 722-745
Persistent link: https://www.econbiz.de/10010473498
Cover Image
Segmenting festival visitors using psychological commitment
Lee, Jenny; Kyle, Gerard T. - In: Journal of travel research : a quarterly publication of … 53 (2014) 5, pp. 656-669
Persistent link: https://www.econbiz.de/10010400544
Cover Image
Examining the effect of customer-to-customer interactions on satisfaction, loyalty, and word-of-mouth behaviors in the hospitality industry : the mediating role of personal interac...
Fakharyan, Meysam; Omidvar, Sadaf; Khodadadian, … - In: Journal of travel and tourism marketing 31 (2014) 5/6, pp. 610-626
Persistent link: https://www.econbiz.de/10010405090
Cover Image
The affective-psychological process of festival visitor loyalty formation
Lee, Jenny; Kyle, Gerard T. - In: Tourism analysis : an interdisciplinary tourism & … 19 (2014) 3, pp. 377-382
Persistent link: https://www.econbiz.de/10010406695
Cover Image
Destination loyalty as a consequence of satisfaction and switching barriers
Vo Van Can - In: Tourism analysis : an interdisciplinary tourism & … 19 (2014) 3, pp. 273-286
Persistent link: https://www.econbiz.de/10010406882
Cover Image
Examining retail customer experience and the moderation effect of loyalty programmes
Lin, Zhibin; Bennett, Dag - In: International journal of retail & distribution management 42 (2014) 10, pp. 929-947
Persistent link: https://www.econbiz.de/10010422006
Cover Image
The development of loyalty among novice and experienced customers of sport and fitness centres
Avourdiadou, Sevastia; Theodorakis, Nicholas D. - In: Sport management review 17 (2014) 4, pp. 419-431
Persistent link: https://www.econbiz.de/10010425676
Cover Image
Customer satisfaction and loyalty in the Kuwaiti retail services market : why are satisfied buyers not always loyal buyers?
Pleshko, Larry P.; Heiens, Richard A. - In: The international review of retail, distribution and … 25 (2015) 1, pp. 55-71
Persistent link: https://www.econbiz.de/10010502834