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Understanding Chinese tourists' food consumption in the United States

Wu, Kaiyang; Raab, Carola; Chang, Wen; Krishen, Anjala - In: Journal of business research : JBR 69 (2016) 10, pp. 4706-4713

Persistent link: https://www.econbiz.de/10011554762

Too generous to be fair? : experiments on the interplay of what, when, and how in data breach recovery of the hotel industry

Wang, Xuhui; Wang, Xuequn; Liu, Zilong; Chang, Wen; … - In: Tourism management : research, policies, practice 88 (2022), pp. 1-16

Persistent link: https://www.econbiz.de/10013194345

Navigating the online reputation maze : impact of review availability and heuristic cues on restaurant influencer marketing effectiveness

Nadia Hanin Nazlan; Zhang, Huiying; Sun, Jie; Chang, Wen - In: Journal of hospitality marketing & management 33 (2024) 3, pp. 288-307

Persistent link: https://www.econbiz.de/10014511807

Relational energy and co-creation : effects on hospitality stakeholders' wellbeing

Shulga, Lenna V.; Busser, James A.; Chang, Wen - In: Journal of hospitality marketing & management 31 (2022) 8, pp. 1026-1047

Persistent link: https://www.econbiz.de/10013459489

Is VR game training more effective for hospitality employees? : a longitudinal experiment

Leung, Xi Y.; Chen, Han; Chang, Wen; Mhlanga, Luwis - In: Tourism management perspectives : TMP 44 (2022), pp. 1-9

Persistent link: https://www.econbiz.de/10013494133

Fostering customer loyalty across countries in hospitality and tourism : a meta-analysis of cultural values as moderators

Qi, Xiaoxiao; Shi, Da; Huang, Zixuan; Chang, Wen - In: International journal of contemporary hospitality management 35 (2023) 5, pp. 1602-1619

Persistent link: https://www.econbiz.de/10014280870

Does immateriality matter? : evidence from accountants concerning the acceptability of questionable accounting practices

Chang, Wen; Chen, Mien-ling; Chiao, Chi-ying - In: Modern economy 3 (2012) 2, pp. 223-228

Persistent link: https://www.econbiz.de/10009703802

Measuring social influence from online traveler reviews

Book, Laura A.; Tanford, Sarah - In: Journal of Hospitality and Tourism Insights 3 (2019) 1, pp. 54-72

Purpose: The purpose of this paper is to develop a scale to measure normative and informational influence in online traveler reviews. Design/methodology/approach: Through proper scale development techniques and a two-sample validation process, the resulting 2-factor, 11-item scale yields a...

Persistent link: https://www.econbiz.de/10012278141

Understanding the impact of negative and positive traveler reviews : social influence and price anchoring effects

Book, Laura A.; Tanford, Sarah; Chen, Yang-Su - In: Journal of travel research : a quarterly publication of … 55 (2016) 8, pp. 993-1007

Persistent link: https://www.econbiz.de/10011607994

The effect of priming and customer reviews on sustainable travel behaviors

Kim, Eun Joo; Tanford, Sarah; Book, Laura A. - In: Journal of travel research : a quarterly publication of … 60 (2021) 1, pp. 86-101

Persistent link: https://www.econbiz.de/10012425172