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Managing customer relationship...
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159
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148
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146
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144
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Emerging markets, finance & trade : a journal of the Society for the Study of Emerging Markets
642
International review of economics & finance : IREF
629
China & world economy
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Asian Agricultural Research
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Economic modelling
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Pacific-Basin finance journal
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European Journal of Marketing
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USB Cologne (EcoSocSci)
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EconStor
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BASE
567
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10
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date (oldest first)
1
How habits, social ties, and economic switching barriers affect customer loyalty in contractual service settings
Woisetschläger, David
;
Lentz, Patrick
;
Evanschitzky, Heiner
- In:
Journal of business research : JBR
64
(
2011
)
8
,
pp. 800-808
Persistent link: https://www.econbiz.de/10009229009
Saved in:
2
Brand tribalism and self-expressive brands : social influences and brand outcomes
Ruane, Lorna
;
Wallace, Elaine
- In:
The journal of product & brand management
24
(
2015
)
4
,
pp. 333-348
Persistent link: https://www.econbiz.de/10011407189
Saved in:
3
Co-worker relationship quality : the role of commitment and trust in
China
Horak, Sven
;
Klein, Andreas
;
Ahlf, Henning
;
Arya, Bindu
; …
- In:
European journal of international management : EJIM
23
(
2024
)
1
,
pp. 31-59
Persistent link: https://www.econbiz.de/10015060801
Saved in:
4
Development of special forms of B2B relationships : examining the role of interpersonal liking in developing
Guanxi
and Et-Moone relationships
Abosag, Ibrahim
;
Naudé, Peter
- In:
Industrial marketing management : the international …
43
(
2014
)
6
,
pp. 887-896
Persistent link: https://www.econbiz.de/10010410714
Saved in:
5
How can social networking sites help build customer loyalty? : an empirical investigation
Chang, Chun-Ming
;
Hsu, Meng-Hsiang
;
Lee, Yi-Jung
- In:
Total quality management & business excellence : an …
27
(
2016
)
1/2
,
pp. 111-123
Persistent link: https://www.econbiz.de/10011555102
Saved in:
6
Factors affecting loyalty of mobile social networks' users
Hajiheydari, Nastaran
;
Maskan, Babak Hazaveh Hesar
; …
- In:
International journal of e-business research : an …
13
(
2017
)
1
,
pp. 66-81
Persistent link: https://www.econbiz.de/10011654740
Saved in:
7
From social to marketing interactions : the role of social networks
Soares, Ana Maria
;
Pinho, José Carlos
;
Nobre, Helena
- In:
Journal of transnational management : the official …
17
(
2012
)
1
,
pp. 45-62
Persistent link: https://www.econbiz.de/10009551262
Saved in:
8
Social and demographic predictors of consumers' word of mouth engagement in Czechia
Mladenović, Dušan
;
Bruni, Roberto
;
Kalia, Prateek
- In:
Journal of international consumer marketing
33
(
2021
)
4
,
pp. 418-433
Persistent link: https://www.econbiz.de/10012607776
Saved in:
9
I share, therefore I trust : a moderated mediation model of the influence of eWOM engagement on social commerce
Gvili, Yaniv
;
Levy, Shalom
- In:
Journal of business research : JBR
166
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014380337
Saved in:
10
Unfriending on Facebook : factors affecting online relationship termination in social networks and its impact on business
Sibona, Christopher
;
Walczak, Steven
- In:
International journal of business environment : IJBE
6
(
2014
)
2
,
pp. 199-221
Persistent link: https://www.econbiz.de/10010390817
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