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The use of digital communication channels by Polish consumers : changes caused by the pandemic

Szwajca, Danuta - In: Foundations of Management : the journal of Warsaw … 14 (2022) 1, pp. 37-50

, primarily the need to make purchases remotely. Consequently, consumers have been forced to use digital communication channels … communication and service channels? The article also indicates the requirements and expectations of consumers with regard to digital … did not significantly change the preferences of Polish consumers regarding the use of digital communication and service …

Persistent link: https://www.econbiz.de/10013341241

Social judgment : assimilation and contrast effects in communication and attitude change

Sherif, Muzafer; Hovland, Carl Iver - 1965 - 2. print.

Persistent link: https://www.econbiz.de/10013430270

How frontline employees' communication styles affect consumers' willingness to interact : the boundary condition of emotional ability similarity

Yao, Qi; Kuai, Ling; Wang, Cheng Lu - In: Journal of retailing and consumer services 68 (2022), pp. 1-9

Persistent link: https://www.econbiz.de/10013366403

Pattern labelling of business communication data

Kaya, Muhammed - In: Group decision and negotiation 31 (2022) 6, pp. 1203-1234

Persistent link: https://www.econbiz.de/10013447773

Expression modalities : how speaking versus writing shapes word of mouth

Berger, Jonah; Rocklage, Matthew D.; Packard, Grant - In: Journal of consumer research : JCR ; an … 49 (2022) 3, pp. 389-408

Persistent link: https://www.econbiz.de/10013397992

The impact of communication on consumer knowledge of environmentally sustainable apparel

Li, Jitong; Leonas, Karen K. - In: Journal of fashion marketing and management 26 (2022) 4, pp. 622-639

Persistent link: https://www.econbiz.de/10013384574

Perceived organizational authenticity in LGBTQ communication : the scale development and initial empirical findings

Lim, Hayoung Sally; Ciszek, Erica; Moon, Won-Ki - In: Journal of communication management 26 (2022) 2, pp. 187-206

Persistent link: https://www.econbiz.de/10013384797

Revisiting trust in the digital era : the interplay of online trust and online dialogic communication from the practitioners' perspective

Tong, Suk Chong; Chan, Fong Yee - In: Journal of communication management 26 (2022) 3, pp. 271-293

Persistent link: https://www.econbiz.de/10013384899

Examining the perceived transparency of DTC genetic testing company communication and its impact on consumer trust, attitude and behavioral intentions

Abitbol, Alan; Lee, Nicole M.; VanDyke, Matthew S. - In: Journal of communication management 26 (2022) 3, pp. 315-330

Persistent link: https://www.econbiz.de/10013384901

Pride or empathy? : exploring effective CSR communication strategies on social media

He, Zeya; Liu, Qing; Ferns, Bo H.; Countryman, Cary C. - In: International journal of contemporary hospitality management 34 (2022) 8, pp. 2989-3007

Persistent link: https://www.econbiz.de/10013412841