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Telematics in the automotive industry are the most popular example of Connected Services. But despite their implementation in several million of vehicles worldwide, there has only been little consideration in research. Clemens Hiraoka analyzes the entire customer lifecycle from awareness,...
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(PU) and perceived ease of use (PEU) on ICT adoption. Furthermore, PU can bridge technology and ICT adoption, while PEU … can be a bridge between organizations and ICT adoption. The results of this research can provide a framework and …
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Applications such as iMessage, KakaoTalk, LINE, Signal, Skype, Snapchat, Threema, Viber, WhatsApp and WeChat have become an increasingly popular means of personal and business interaction. Surprisingly little academic effort has gone into understanding the nature and origin of these...
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