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Determinants of customer satisfaction in healthcare industry : the case of the Hellenic Red Cross

Chalikias, Miltiadis; Drosos, Dimitris; Skordoulis, Michalis - In: International journal of electronic marketing and … 7 (2016) 4, pp. 311-321

Persistent link: https://www.econbiz.de/10011664549

Measuring the impact of customer satisfaction on business profitability : an empirical study

Drosos, Dimitris; Skordoulis, Michalis; Chalikias, Miltiadis - In: International journal of technology marketing : IJTMkt 13 (2019) 2, pp. 143-155

Persistent link: https://www.econbiz.de/10012140195

Determinants of consumers' behaviour toward alcohol drinks : the case of Greek millennials

Armira, Andrianna; Armira, Eleni; Drosos, Dimitris; … - In: International journal of electronic customer … 10 (2016) 1, pp. 14-27

Persistent link: https://www.econbiz.de/10011687953

Patient satisfaction analysis using a multi-criteria analysis method : the case of the NHS in Greece

Drosos, Dimitris; Tsotsolas, Nikos; Skordoulis, Michalis; … - In: International journal of productivity and quality … 25 (2018) 4, pp. 491-505

Persistent link: https://www.econbiz.de/10011988637

The relationship between professional burnout and satisfaction : a case study for physical education teachers in a Greek urban area

Papasotiriou, Evangelia; Sidiropoulos, Georgios; … - In: Serbian journal of management : an international … 13 (2018) 2, pp. 353-363

Persistent link: https://www.econbiz.de/10012137822

Viral marketing analysis and evaluation : the case of the Greek consumer market

Rouva, Eleni; Lalou, Panagiota; Skordoulis, Michalis; … - In: International journal of electronic customer … 10 (2016) 1, pp. 28-38

Persistent link: https://www.econbiz.de/10011687954

Implementation of F.W. Lanchester's combat model in a supply chain in duopoly : the case of Coca-Cola and Pepsi in Greece

Chalikias, Miltiadis; Skordoulis, Michalis - In: Operational research : an international journal 17 (2017) 3, pp. 737-745

Persistent link: https://www.econbiz.de/10011916181

Environmental innovation, open innovation dynamics and competitive advantage of medium and large-sized firms

Skordoulis, Michalis; Ntanos, Stamatios; Kyriakopoulos, … - In: Journal of open innovation : technology, market, and … 6 (2020) 4/195, pp. 1-30

The present research investigates the contribution of environmental innovation to firms' competitive advantage through the case of medium and large-sized firms operating in Greece. Due to the growing trend of environmental innovation in Greece and a consequent increase in the research interest,...

Persistent link: https://www.econbiz.de/10012414712

The school principal’s role as a leader in teachers’ professional development : the case of public secondary education in Athens

Chalikias, Miltiadis; Raftopoulou, Ioanna; … - In: Problems and perspectives in management : PPM ; … 18 (2020) 4, pp. 461-474

Persistent link: https://www.econbiz.de/10012513770

Remuneration and reward systems during an economic crisis : case study from Attica region, Greece

Ntanos, Stamatios; Sidiropoulos, Georgios; … - In: Problems and perspectives in management : PPM ; … 18 (2020) 2, pp. 261-276

Persistent link: https://www.econbiz.de/10012302358