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date (oldest first)
1
Understanding the customer experiences from the perspective of guests and hotel managers : empirical findings from luxury hotels in Istanbul,
Turkey
Cetin, Gurel
;
Walls, Andrew
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 395-424
Persistent link: https://www.econbiz.de/10011499254
Saved in:
2
Invisible and intangible, but undeniable : role of ambient conditions in building hotel guests' loyalty
Suh, Myoungsun
;
Moon, Hyoungeun
;
Han, Heesup
;
Ham, Sunny
- In:
Journal of hospitality marketing & management
24
(
2015
)
7/8
,
pp. 727-753
Persistent link: https://www.econbiz.de/10011433684
Saved in:
3
Identifying value-creating aspects in luxury hotel services via third-party online reviews : a cross-cultural study
Tsiotsou, Rodoula H.
- In:
International journal of retail and distribution management
50
(
2022
)
2
,
pp. 183-205
Persistent link: https://www.econbiz.de/10013397924
Saved in:
4
Is coolness important to luxury hotel brand management? : the linking and moderating mechanisms between coolness and customer brand engagement
Nguyen Huu Khoi
;
Le, Angelina Nhat Hanh
- In:
International journal of contemporary hospitality management
34
(
2022
)
7
,
pp. 2425-2449
Persistent link: https://www.econbiz.de/10013412638
Saved in:
5
The green B&B promotion strategies for tourist loyalty : surveying the restart of Chinese national holiday travel after COVID-19
Cai, Gangwei
;
Xu, Lei
;
Gao, Weijun
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012495090
Saved in:
6
Negative word of mouse in the hotel industry : a content analysis of online reviews on luxury hotels in Jordan
Dinçer, Mithat Zeki
;
Alrawadieh, Zaid
- In:
Journal of hospitality marketing & management
26
(
2017
)
8
,
pp. 785-804
Persistent link: https://www.econbiz.de/10011784142
Saved in:
7
The impact of service quality, self-service technology, and the corporate image on customer satisfaction and customer revisit intention among luxury hotels in Kuala Lumpur, Malaysi...
Li, Shimiao
- In:
International journal of services, economics and management
11
(
2020
)
1
,
pp. 48-70
Persistent link: https://www.econbiz.de/10012256814
Saved in:
8
Human contribution to service quality in West Bengal's luxury hotels
Banerjee, Dipa
;
Biswas, Debasish
- In:
Human systems management : HSM
37
(
2018
)
1
,
pp. 7-13
Persistent link: https://www.econbiz.de/10011817227
Saved in:
9
Technology readiness and purchase intention : role of perceived value and online satisfaction in the context of luxury hotels
Pham, Long
;
Williamson, Stan
;
Lane, Peggy
;
Limbu, Yam
; …
- In:
International journal of management and decision making …
19
(
2020
)
1
,
pp. 91-117
Persistent link: https://www.econbiz.de/10012177880
Saved in:
10
Consumers' cooperation with sustainability programs : the role of luxury branding and profit motive attribution
Chen, Ning
;
Espinoza Petersen, Francine
- In:
Journal of macromarketing
42
(
2022
)
4
,
pp. 655-672
Persistent link: https://www.econbiz.de/10013475292
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