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date (oldest first)
1
The moderating effect of cultural congruence on the internal marketing practice and employee satisfaction relationship : an empirical examination of Australian and Taiwanese born t...
Huang, Yu Ting Urania
;
Rundle-Thiele, Sharyn
- In:
Tourism management : research, policies, practice
42
(
2014
),
pp. 196-206
Persistent link: https://www.econbiz.de/10010355158
Saved in:
2
The influences of internal marketing on service excellence of hotel businesses in Thailand
Saknarong, Atchareeya
;
Ooncharoen, Nantana
; …
- In:
Journal of international business and economics : JIBE
13
(
2013
)
4
,
pp. 67-94
Persistent link: https://www.econbiz.de/10010241894
Saved in:
3
Leadership styles and customer loyalty : a lesson from emerging Southeast Asia's airlines industry
Rizan, Mohamad
;
Ari Warokka
;
Wibowo, Agus
;
Febrilia, Ika
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
9
,
pp. 477-488
Persistent link: https://www.econbiz.de/10012670927
Saved in:
4
The impact of internal marketing on employee job satisfaction in the banking sector of Bangladesh
Yesmin, Rexona
- In:
Bank parikrama : a journal of banking & finance : …
42
(
2017
)
1/2
,
pp. 117-136
Persistent link: https://www.econbiz.de/10012023605
Saved in:
5
The impact of internal marketing on employee job satisfaction and customer satisfaction : empirical evidence from restaurant industry of Saudi Arabia
Sohail, M. Sadiq
- In:
Middle East journal of management : MEJM
5
(
2018
)
4
,
pp. 321-339
Persistent link: https://www.econbiz.de/10011979554
Saved in:
6
Incorporating human resource management initiatives into customer services : empirical evidence from Chinese manufacturing firms
Feng, Taiwen
;
Wang, Dan
;
Prajogo, Daniel
- In:
Industrial marketing management : the international …
43
(
2014
)
1
,
pp. 126-135
Persistent link: https://www.econbiz.de/10010359366
Saved in:
7
How is employee perception of organizational efforts in corporate social responsibility related to their satisfaction and loyaltiy towards developing hamonious society in Chinese e...
Zhu, Qinghua
;
Hang, Yin
;
Liu, Junjun
;
Lai, Kee-hung
- In:
Corporate social responsibility and environmental management
21
(
2014
)
1
,
pp. 28-40
Persistent link: https://www.econbiz.de/10010248257
Saved in:
8
High-performance work practices, career satisfaction, and service recovery performance : a study of flight attendants
Karatepe, Osman M.
;
Vatankhah, Sanaz
- In:
Tourism review : the official journal of the AIEST
70
(
2015
)
1
,
pp. 56-71
Persistent link: https://www.econbiz.de/10011344501
Saved in:
9
Impact of perception of COVID-19 on NPI, job satisfaction, and customer orientation : highlighting three types of NPIs for the
airline
industry
Lee, Choong-Ki
;
Jung, Eun-Kyo
;
Kang, Sung-Eun
;
Petrick, …
- In:
Journal of air transport management
100
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013207562
Saved in:
10
Relationship between emotional labor and customer orientation among
airline
service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
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