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Customer value in Quick-Service Restaurants : a cross-cultural study

Gallarza-Granizo, Martina G.; Ruiz-Molina, María-Eugenia; … - In: International journal of hospitality management 85 (2020), pp. 1-10

Persistent link: https://www.econbiz.de/10012241407

Effect of environment, colour and music on customer loyalty in restaurants and coffee shops

Saffar, Ana - In: International journal of business excellence 10 (2016) 2, pp. 162-176

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Ensuring restaurant quality and guests' loyalty : an integrative model based on marketing (7P) approach

Kukanja, Marko; Gomelj Omerzel, Doris; Kodrič, Borut - In: Total quality management & business excellence : an … 28 (2017) 13, pp. 1509-1525

Persistent link: https://www.econbiz.de/10011816957

Investigating the antecedents of African fast food customers' loyalty : a self-congruity perspective

Shamah, Rania A. M.; Mason, Michela C.; Moretti, Andrea; … - In: Journal of business research : JBR 86 (2018), pp. 446-456

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The effects of teppanyaki restaurant stimuli on diners’ emotions and loyalty

Peng, Norman; Chen, Annie Huiling; Hung, Kuang-Peng - In: International journal of hospitality management 60 (2017), pp. 1-12

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Determinants of customer satisfaction and loyalty Waroeng Steak Restaurant in DKI Jakarta

Mubarok, Endang Saefuddin; Subarjo, Budi; Raihan, Raihan; … - In: Cogent business & management 10 (2023) 3, pp. 1-20

customer satisfaction and loyalty at Waroeng Steak Restaurants in DKI Jakarta. This research design is descriptive and … significant effect on customer satisfaction but have no significant effect on customer loyalty, brand image has a significant … effect on customer satisfaction but has no significant effect on customer loyalty; product quality has a significant effect …

Persistent link: https://www.econbiz.de/10014505809

Perceived price as antecedent of satisfaction and loyalty : learn from fast food multinational restaurants in Indonesia

Syah, Tantri Yanuar Rahmat; Alimwidodo, Patrick Christian; … - In: Central European business review : CEBR 11 (2022) 4, pp. 63-84

Persistent link: https://www.econbiz.de/10013457318

How can foodstagramming improve dining outcomes? : a normative focus perspective

Xiong, Xiling; Lian, Qi Lilith; Wong, IpKin Anthony - In: International journal of hospitality management 113 (2023), pp. 1-16

Persistent link: https://www.econbiz.de/10014325592

Factors affecting consumer attitude and loyalty : evidence from a Philippine chain of fast-food restaurants' smart retailing technology

Lacap, Jean Paolo Gomez; Plaza, Melody Narisma; … - In: Journal of science and technology policy management : JSTPM 15 (2024) 5, pp. 1037-1055

Persistent link: https://www.econbiz.de/10015056244

Fostering customer loyalty across countries in hospitality and tourism : a meta-analysis of cultural values as moderators

Qi, Xiaoxiao; Shi, Da; Huang, Zixuan; Chang, Wen - In: International journal of contemporary hospitality management 35 (2023) 5, pp. 1602-1619

Persistent link: https://www.econbiz.de/10014280870