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Among the diverse services of the tourism sector, this paper concentrates on the hotel industry, which includes a set of companies that is homogenous in production and competitive setting. The hotel industry is a key component of the tourism sector since it is fundamental to the provision of all...
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this research. This paper explores how a social network can become a strategic platform using eWOM (electronic Word of …
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a new form of communication called electronic word-of-mouth (eWOM). In the health care field, this type of communication … consumers' motives to post eWOM messages in a Romanian Social Media support group, which concentrates on In Vitro Fertilization … self-efficacy), which may explain the consumers' intentions to post eWOM messages, as integrated in an empirical model …
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There is lack of published studies about the relationship between eWOM from SNS or Internet and purchase. This study … intends to make a contribution to the understanding of this phenomenon. In order to do this, the research separates the eWOM … arisen from the Internet and the eWOM arisen from SNS, and it includes gender as a moderator variable. Furthermore, the …
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Word-Of-Mouth (WOM) has long been considered to be one of the most important marketing tools. The Internet has created many variations to traditional WOM. Building on reciprocity theory, this study will focus on Positive Word-of-Mouth (PWOM). Previous studies addressed the fact that because...
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